Food is decent and I will continue to order there but the people at Great Wall are very disrespectful. I was locked out of my house and did not have contact with anyone because my phone died and i needed to use the bathroom. One person had an attitude towards me and they did not let me do nither charge my phone or use the bathroom and told me to get out because I did not order anything that day. You need to show better manners plus I have been ordering Great Wall for years and this is how they repay me. They need better customer service

Very bad! The food was just very bad. The boneless spare ribs were these large chunks of meat that have a bad taste and are very difficult to chew. The sweet & sour chicken also had a bad taste. And the sesame chicken equally bad. The sweet sauce on both of the chickens had a bad taste. Either the 3 meats were leftovers reheated, or the meat company selling meats to this restaurant is giving them bad food. If that is the case, they need to find a new meat source provider. On top of that, the rice was dry and overcooked, possibly leftover from a day or 2 and reheated. I honestly havent tasted chinese white rice this bad before. Rice is suppossed to be fluffy and light, so simple. This was just really bad food in all types. The hostess barely spoke to us and was rude in her tone of voice. She looked grumpy which is not good if you are in the food service industry. Prices were on the expensive side. No fortune cookies, despite eating inside and ordering a lot of food. On the good side, they have lots of tables and the dining room is clean. Just no edible food here and from the attitude of the employees, they dont want customers.

Felt compelled to write a review after seeing all the negative ones. First off, the price is very reasonable for the amount of food you get. The lunch special is a great value. $40-$50 easily feeds a family of four with leftovers. The high price complaints are likely due to people ordering through a delivery app which then tacks on extra fees to pay for their cut. Compared to other Chinese restaurants in the area, this one is less salty, not overly sweet and not oily. If asked for, they also do an excellent job at making dishes extra spicy. The only minor complaint is that a lot of the dishes are pretty similar. Flavor is similar but the vegetables are different. Best Chinese in the area, tried out a ton of sit down restaurants trying to find one for a family members 90th birthday - it's unfortunate this one is takeout only. We were considering renting out a hall so we could have them cater it. Outside of NYC, I find this place to be the best. Recommended dishes: fried dumplings, hot and sour soup, beef with scallions.

I recently ordered Chinese takeout from this place, and it was an absolute delight! The Kung Pao Chicken was savory and spicy, with tender chicken, crunchy peanuts, and a flavorful sauce. The Moo Shu Pork was a standout, with tender strips of pork, crisp veggies, and delicate pancakes that allowed me to create delicious wraps. The Fried pork Dumplings were crunchy and juicy, filled with a savory mix that was simply irresistible. The portions were generous, and everything arrived hot and fresh. The combination of these three dishes showcased the chef's skill and the restaurant's commitment to delivering high-quality Chinese cuisine. This will undoubtedly be my go-to spot for a flavorful and satisfying takeout experience!

They changed owners or staff not sure what’s going on but I miss how the food tasted before and how fast the delivery used to be. I ordered my food at 8:40Pm and got my food at 10:30pm and it wasn’t a big order. Everything has just been bad and this had never happened before, I’ve been buying here for 11 years. So sad the old Jade Lee is not the same.

Good food, quickly prepared, and everything was correct with our order.

My son 12 yrs old was hungry so we stopped to get take out , ordered the stir fried Rice with chicken , took the bag and we sat in near by whole food so he can eat .. opened the box .. literary , 2 LARGE spoon of Rice , 3 pieces of dry looks like leftover horrible looking so called chicken , & container of something red and radish kimchi !!! $14.95 for this , I closed the box and went back just to show her the disgusting leftovers she sold us ..no response or apology of what so ever , DO NOT EAT THERE OR TAKE OUT.. She serves leftovers and horrible nauseating so called food.

The ganjajang was so good, and the tangsuyuk was amazing too. I wanted to mix some rice into the leftover sauce, but I held back.

I ordered a few times , food is decent but delivery takes ages even if the website shows one hour wait time , and my location is 1,5 miles away it's been 2 hours and I'm still waiting... But tip has to be given in advance. Ooh and they hang up on me... It's there, it's there... bum. Costumer service, sad.

My bro in law introduces me to this place. Good chinese food in cresskill.

Terrible restaurant. Found a hair in the lo mein we ordered. We took it back but the owner refused to make us a new one or give us a refund

We ordered ribs with brown rice and a side order of French fries. We received sweet potato fries, the ribs were salty and it tasted old. The lady at the front didn’t even say thank you, no smile. No customer service whatsoever’ Will never come here again.

If I could give it zero I would. There is no room for tolerance in this, absolutely no way my food was cooked and the chef allowed my food to be served with that cockroach in it. It looks like it was sauteed with the food. Had the chef been more diligent with his job, knowing that I am not alone in this experience, I wouldn’t have to pick up my food then go back for a refunded . This is an act of lousy service. I suggest everyone avoid this place because clearly they don’t take the customer health serious.

I'm not someone that complaints about food and I can eat anything. Eating from this place, never again. The chicken was old and it was refried . I called to let them know and manager/owner was very defensive and said it was a fresh chicken. I do not recomend.

Chicken and broccoli with white rice fair price good fast Chinese food.

Orderd shrimp fried rice with chicken wings. The food was tasteless and as you can see in the picture only 5 shrimp in the rice. The chicken was very big and smelled funny. I couldn't eat it. Will not order again from this place, waste of my money.

I have been going to the Bourdbon street in Willobrook Mall for many years and the family loves it!!! I got on here to see if the reviews are trust as good and if I can tell it’s the same owners. The feedback was helpful though, it sounds like this one is one as good as the Willobrook one

I’ve been going here for over 10 years, but I moved out of state and when I come back, I usually eat here. It has gone downhill. I wasted $15, the noodles had no flavor the chicken was gross and Luke warm with a lot of chewy pieces. Also made me sick the next day.

DO NOT order delivery from here under any circumstances. If you want the most mid-level Chinese food along with the worst service you’ve ever experienced, you’ve found your place! Said food would be here in 30-35 minutes on a Sunday night, thought that sounded reasonable. Would have went and picked up my food if they said any longer than that. After an hour I called back and asked how far the driver was, they said he would be there any minute. Another half hour goes by and still nothing. FINALLY, the disrespectful delivery driver gets here with my cold food and has the nerve to tell me, “Usually people add a tip to the receipt.” I went back inside to call the restaurant and they were equally as disrespectful. They offered me 5 dollars off my next order after I explained the situation to them. I wanted my refund so I asked again and FINALLY they obliged after telling me they wanted the food I waited an hour and a half for. Only after mentioning I’d leave a negative review did they oblige me with my refund. Stay away at all costs.

The food here is good. You order ahead and they will have it ready. I would order here again

Ordered via grubhub a moment ago. Food was good especially orange chicken, however portion seems smaller than competition. Also found a blue rubber band in my fried rice. It happens but please do not include rubber band pieces. At least its not plastic so I ate the food regardless =P Also, I like the fact that they use paper based container rather than plastic.

Got two plates . 2 sides 1 entree . And 1 drink came out to around $28 . The Spanish girls who work there were really nice . The girl gave us plenty of sauces we really enjoyed it ! Thank you

If I could give zero stars I would. Very disappointed in the staff and management. We called on a Thursday evening for delivery and were told our order would be delivered in 45-50 minutes. An hour and 20 min we called and were told our order would be here in 10 min (no apology or anything). We call a third time and then were advised they were busy and the lady hung the phone up on us. My husband then called and asked to speak to a manager. The lady said she would transfer him then hung up. When he called back it was a different lady who rudely told him the manager wasn’t working today and she would not transfer him. She also said they were busy and there was nothing they could do about our order being two hours late at this point. We insisted the manager call us back and when he finally did he did apologize for the rude behavior of the staff and said if we ordered next time he would throw in a free “fried rice.” I told him that wasn’t acceptable given that we were on the phone with him two hours after we placed our order and the food still wasn’t there and he said it was the best he could do and hung up. When we finally got our food it obviously wasn’t warm, we were missing an egg roll and the soda we paid for was the wrong soda. I don’t usually write reviews or speak to managers but the lady was so rude and the manager truly did nothing to try remedy the situation. Mind you this was a $40 order for two dinner plates and sodas.

Terrible! Terrible! Terrible! Don’t waste your money. Chicken was undercooked. Broccoli was old. Shrimp egg roll was very soggy! I don’t understand. The reviews are bad but I went against my gut and ordered this old, stale food! They didn’t provide a fork or napkins. They literally threw my food in a bag and drenched it in sauce. It was a waste of my money. I threw it out. Please save your money. It’s not worth it. I’m highly disappointed but I will not be going back there.