New Great Wall Chinese Restaurant

If I could give zero stars I would. Very disappointed in the staff and management. We called on a Thursday evening for delivery and were told our order would be delivered in 45-50 minutes. An hour and 20 min we called and were told our order would be here in 10 min (no apology or anything). We call a third time and then were advised they were busy and the lady hung the phone up on us. My husband then called and asked to speak to a manager. The lady said she would transfer him then hung up. When he called back it was a different lady who rudely told him the manager wasn’t working today and she would not transfer him. She also said they were busy and there was nothing they could do about our order being two hours late at this point. We insisted the manager call us back and when he finally did he did apologize for the rude behavior of the staff and said if we ordered next time he would throw in a free “fried rice.” I told him that wasn’t acceptable given that we were on the phone with him two hours after we placed our order and the food still wasn’t there and he said it was the best he could do and hung up. When we finally got our food it obviously wasn’t warm, we were missing an egg roll and the soda we paid for was the wrong soda. I don’t usually write reviews or speak to managers but the lady was so rude and the manager truly did nothing to try remedy the situation. Mind you this was a $40 order for two dinner plates and sodas.

Terrible! Terrible! Terrible! Don’t waste your money. Chicken was undercooked. Broccoli was old. Shrimp egg roll was very soggy! I don’t understand. The reviews are bad but I went against my gut and ordered this old, stale food! They didn’t provide a fork or napkins. They literally threw my food in a bag and drenched it in sauce. It was a waste of my money. I threw it out. Please save your money. It’s not worth it. I’m highly disappointed but I will not be going back there.

extremely rude, never order again. called to order food, I placed my order and hung up. I quickly called back to make sure my card when through and to ask the time range of the food, he told me that another person took my order and that the number I gave them wasn't there, which is weird because I gave them the number. they told me their co manager took my order and they would have to call me back. my phone doesn't work properly so it doesn't show me when people call me, I tell them that and they start going back and forth with me and then the manager hangs up on me.

I was recommended this place from a coworker of mine. I enjoyed the Boneless Spare Ribs and General Tso Chicken combos. The rice and egg rolls were really good. Last weekend, I tried the Pepper Steak and it was ok. I wish the meat was more tender. It was a bit chewy. The Chicken with Broccoli in garlic sauce was also "ok". Should have no problem with parking.

First time ever coming here and the lady in the front immediately was rude and nasty. I thought it was just me, but as I sat on the side waiting for my order, another lady came to pick up her food. She asked for extra hot sauce and the worker began to talk to her crazy and give her attitude. To the point where the lady lady the food and left. She proceeded to yell in her language and throw things to her coworker. As I grabbed my food from the guy, I told him she needs to change her attitude bc I won't be back here. Damn shame because the good was actually decent.