I can’t even begin to describe how GROSS this place was. Never have I ever walked into a restaurant that didn’t smell like cooked food. Even if you don’t like the smell, you should be able to tell it’s a restaurant. Not this place... I opened it - the rice was hard, didn’t smell like anything but oil and the chicken had zero flavor. Like they made it in water and then sucked all the flavor out. Dry, hard and tasteless. Absolutely hands down the worst food I’ve ever ordered out.

I order from this restaurant fairly regularly. I only get the Singapore noodles and spring rolls, but the food is fresh, tasty and cooked well. Not greasy, plenty of vegetables with a nice crunch and my spring rolls are hot , fresh and delicious. I've always been treated well by the staff. I do not eat in, but the place is always clean.

Ordered a dinner plate of lomein and garlic chicken. Only got 2 pieces of chicken. Super disappointing because the only 2 pieces I got were pretty good.

Been going there for a couple of years now. But my experiences of late have not been good.the young guy at the counter wearing the surgical mask for one. His attitude is not great for business. As you approach the counter his stare isn’t good his interaction isn’t good. His customer service skills suck. So I won’t be going back. Don’t act like you’re doing me a favor by serving me or my kind. I won’t be back !!

I will never order from here again. I’m tired of restaurants with subpar food. The teriyaki chicken on a stick was dry as a desert and burnt, the subgum wonton soup had ZERO flavor, there’s no way that’s a customer favorite, the egg rolls were just ok as was the beef and broccoli. The hibachi steak and scallops barely had steak and scallops in it and was just ok.

We have only ordered from here for pickup before. Tonight we tried sitting in house. The aroma of disinfectant and fried chinese foods hit when I walked in. The restaurant looked very clean. I love clean! We were greeted immediately though we were the only couple in there. After debating on what to get hubby ordered and our food was soon delivered to our table on thick plastic plates. We first ordered the fried dumplings. These are literally fried, not steamed and pan fried to get the crisp. NO these are like deep fried the whole thing was crispy. Instead of pork they use chicken. Still it works. Hubby got the sesame trio. It was full of flavor and the rice perfectly fried as usual. Lots of broccoli and a huge portion of meat. He even had leftovers! His shrimp had more breading than shrimp but the beef and chicken were fried and doused in sauce Yay. What on this green earth possessed me to order Japanese food from a chinese food restaurant is beyond me...but I did and I lived though to tell you about it. I ordered the hibachi shrimp and chicken. Before I go into this please understand that we have ordered from The Wok a total of 3 times before tonight and never had I ordered anything that wasn't good. With that being said. I was disappointed with my food. There was no flavor. The chicken tasted like broiled chicken, the shrimp like steamed shrimp there was nothing spectacular about this. The "shrimp" sauce that came with was the most flavorful thing on my plate. The rice was really good though. I am disappointed in the hibachi food. I am hoping sitting in the sauce will help it taste better tomorrow at lunch. Since the service was good and hubbys food good they are getting a 3 star. If tonight was my first time here I would never come back. So for now a 3 star until next we go back and I have something different to add.

I’ve ordered from DoorDash a few times, but today I decided to dine in. This was some of the best special fried rice I’ve had in a long time. I asked if they could make the rice darker, and they added soy sauce—it turned out fantastic. The chicken wings were perfectly crispy without being overcooked. While there were only seven people dining in and I ate out of a starfoam plate, it was clear they have a strong takeout business. I recommend ordering on-site and asking for the fried rice extra dark if you’re craving something reminiscent of classic New York-style fried rice and wings. Side note a robot brings your food so kids are so amazed!

Ordered Szechuan shrimp & scallops and special fried rice among other things. Deliberately decided not to order something else because it specified the shrimp was battered. Guess what - although not mentioned in the description on the Uber Eats menu, the Szechuan shrimp & scallops are in fact battered. Wouldn't have paid such a stupidly high price if I had known that beforehand. (And absolutely no sauce AND the sweetest Szechuan sauce I've ever tasted, not spicy at all?) Also the special fried rice is not fried, FYI. If they say it is, this it the whitest most unfried rice I have ever seen. The spring rolls were mushy inside (so nasty I couldn't take more than a bite) and had two crunchy layers (I mistook it for an egg roll), the pad Thai was bland, and they didn't include fortune cookies! The rest of the food was just mediocre if that, cannot express how disappointed I was with this order. Plenty of better restaurants to order from, don't waste your money.

Order sesame seed chicken from them and they just sent me hunks of bread with sesame seed chicken sauce on it no chicken at all. This will be the last time eating from them

Sesame chicken was amazing. Hands down the best I’ve ever had. Hope this isn’t a hit or miss Resturant because I will be back

In my opinion, THEE BEST Chinese spot in the Charlotte!! I’m originally from up north and this is as close as you will get. Yes the shrimp fried rice is flavorful and made with yellow rice!! (Yes yellow rice makes a difference 🙌🏾, it’s the best 😂) oh and they have shrimp rolls! I always get extra duck sauce for my rice and shrimp rolls 😋😋 To top it all off, you gotta get the BIG Chinese tea from the fridge with the lemon floating at the top. This is truly a Chinese restaurant classic & 10/10 recommend.

Im only giving 2 stars because the woman at the front counter was extremely nice. But the food is terrible here. I wouldn’t waste your money. I got cream cheese wontons. Which were HOLLOW!! Pictures below. I got the lunch special bourbon chicken and it was so dry!! First and last time for sure at this place

Ok wow 3 years ago this place was the best in Ballantyne for the $….. The past two visits food has been a nightmare…Anything chicken comes out dry regardless of how much sauce it has . I think that is their coverup but ends up a mushy mess with string chicken. Avoid beef at all cost unless you are a boiled in a bag .. “MRE” kind of person .

My first and last time here. It smells horrible like bad eggs and is way too thick like slime. 😓🤢🥴 I was very hungry but I could not even swallow a spoonful.

Although the service of was relatively fast and great, the quality of the food wasn’t there at all. My boyfriend and I ordered dinner combos that came with egg rolls, along with getting dumplings. The dinner combos was just overall not good to the point it made our stomach hurt. I couldn’t even finish it and decided to get something else to eat. The main issue for me was the dumplings and the egg rolls shown in the pictures. There were improperly made to the max. The egg roll barely had any filling, 90% of it was dough. The same can be said about the dumplings. It was so doughy, the dough was very thick but the filling so little. Overall the food was below average. The pricing is pretty good though. But I’ve been to other cheap Chinese restaurants that’s quality of food was way better than this restaurant.

I usually love cottage 2 . I always order the house mei fun. It was different and was not good. I also had less noodles and hardly any meat on my plate. The chicken wings was also burnt. My husband wanted to return everything. It was not worth the drive back. Very disappointed. Now I will have find another restaurant that serves mei fun.

Good food but not a good choice if you only get 30min for lunch like me. Only got a general tsos chicken(all you have to do is fry chicken and simmer in sauce for a bit i used to be a cook) and it took over 20min! There were only 3 people waiting on their food.

I don’t know why this place it’s only rated so low. The food is amazing, the restaurant IS EXTREMELY CLEAN, the staff is super fast and nice and the portions are what you pay for. 10/10 🤌🏻

I love this restaurant I come here at least twice a month. I love the spicy spicy chicken and broccoli with pork fried rice and their crab Rangoon. Besides the fact I love this I don't mind spending the money or gas to go here.

The Cashew Shrimp is the most delicious thing I have tried so far! A lot of places put a ton of celery and a few nuts and a few shrimp but HERE? You get a perfect blend of mushrooms, peas, carrots, cashews and shrimp and it is just so amazing! The woman who works up front is also the sweetest lady I’ve ever met and this is my and my husbands go to for Chinese.

So years ago I would’ve given five stars but it’s a different time now. Back then they use to give you food for 7.99 as a special for two entrees and they give you a lot of food now their price is 10.99 for two entrees and they hardly give you any, at least that’s how I feel but none of the less the foods still pretty good. I got one entree that was 8.99 and it in my opinion isn’t worth it compared to how much they used to give.

This location use to be Hunan Chicken and had the best bourbon chicken. The Mongolian chicken was okay. The noodles were meh. The orange chicken was pretty good. I tasted the kungpao chicken and it was too spicy for me. The general tso wasn't good.

I order food to-go from here about once a week. It’s always ready when I go to pick up and I’m in and out in no time. Super great crab rangoons 👍🏻

Chicken wings were refried to appear fresh but clearly were old wings. Charged for the extra veggie lo main with hardly any veggies it just looked like standard veggie lo main. Shrimp spring rolls were drenched in grease. Asked for white rice with my chicken and broccoli but got fried rice. Clearly there is a communication gap because they weren't even busy. This was ordered around 2 in the afternoon.