The only reason no five star was the amount of food for the price. The foods great! The people are great but in this day everyone is cutting portion sizes. IMO if you're going to raise prices then don't cut portion sizes. For the price I could e gone to a buffet for just a small bit more. I do recommend the triple delight great dish just too small of a portion. Other than portion size the food is great!

This place has a sanitation score of 93.0!! I did not realize it until after I ordered and paid for my food! I simply did not eat it .. it looked and it smelled good.. but I just could not chance it!! They were looking at me like I was crazy! I said don’t worry y’all can keep that 12.00 I’m good!! I will never go there again! I notice they had rags all over the sink where they cooked the food! And all outside smelled like bleach! I read a review that someone said the food reminded them of NY Chinese food! They are not! And no where close to NY Chinese food period!!

I have been here many times and the food is usually pretty good just the last time I ordered from here recently that the food didn’t taste as good as usual. My rice was cold and chicken was over cooked. Overall the atmosphere is really good and the owners are really nice. I still will come here it was my 1 and only time that the food wasn’t good

I got the Hunan Beef combination plate (came with fried rice and an egg roll). Very good and large portion especially for the price so you’re basically paying $11 for 2 meals. Although I was looking for a lot more spice especially since they marked it as spicy on the menu, there was barely any kick. Although you can only get take out from a window the atmosphere inside is very nice and it’s always a joy to see a family run business.

I needed a quick lunch option so of course Chinese food popped in my mind. I decided to try this place close to my job and let's just say I probably won't eat here again. I ordered steam dumplings, and shrimp fried rice with chicken wings. The shrimp fried rice really didn't have any type of flavor to it, And that's sad for a Chinese restaurant. Even the soy sauce couldn't save it. The shrimp was overcooked. The chicken was bland. It's like they took it out the pack and threw it in the grease. Dassit. The steam dumplings, which I ordered beef, were horrible. The dipping sauce did not help at all. I ended up ripping the meat ball out of the dumpling and just ate the dumpling shell. They can use a better cook. #GratuityAdded #chinesefood #food #foodie #cltfood #instafood #foodstagram #foodblogger #idlewildrd #asianfood #foodlover #friedrice #olympics #chinesecuisine #foodies #dimsum #foodiesofinstagram #dumplings #chinataste #debshouse #clteats #harrisblvd #cltb2s #fanfest #nflpreseason #cltsummer

Ordered the lunch specials (choice of meat, rice or noodles, and egg roll) and paid $20 for it. They forgot our egg rolls, and my rice with my meal. My wife's meal got rice but didn't leave out the onions like we requested. I mean look at the portion of chicken they gave me for not having rice. Never coming back. What the hell

Great food. I had never ate spare ribs with black beans and decided to give it a try since I wanted spare ribs. Was not disappointed with the spare ribs. I have a new personal favorite and will definently order again. The pepper steak is also delicious. Meat is nice and tender and the flavor was spectacular. Egg rolls are also great. Although the size of the egg roll was a bit disappointing.

I've been coming to Chin Chin for 23 years. If you asked me for the best Chinese food in town, I would send you to the Farm Pond Lane location without hesitation. Recently, they changed management and EVERYTHING went downhill. All the food is different, in a bad way. It's not gross, but it's not good either. If that weren't enough, today, they messed up my delivery order after confirming they would get it right. I had to go out in the rain and get my proper order. I politely asked for some sort of accommodation for my troubles, and the manager politely explained that she couldn't. So, here we are. My honest review of this location is that the food is bad, the customer service is not accommodating, and the manager, while nice, will not accept responsibility for her team's mistakes. I'll never go there again.

I order 4 wings with shrimp fried rice. The wings were good. They only put 4 shrimp in ton of rice. Next time I only get wings.

I give it a 3star because for the price is little bit of rice for $12 bucks & The small fries is $1.50 but is not even enough for 2 ppl basically they playing ppl in my Opinion. Picture below smh 🤦🏻‍♀️

We haven’t been to this location for some time having to be in the area so stopped in .., the food was on edible. They should actually supply knives. They do supply plastic forks and that’s it. No spoons or knives hard to cut your chicken or shrimp or any other item you’ll order when you bring the children, it’s nice to give them the spoon to be able to eat their rice.

Best service. Super clean. And the food is amazing every time. Hands down the best Panda Express I've ever been to and we frequent it regularly now!

Take my word for it and RUN! If I could give this place less than 1 star I would! This is absolutely THEE WORST Chinese takeout spot I’ve ever tried and will end up throwing away everything, that’s how bad the food is. Wasted $31 on all this to not even eat it, save your money and time, don’t say I didn’t warn you! You can’t even really tell the sesame chicken is just that because it barely has seeds and the general tso was just as bad. Egg roll, noodles, rangoons, all terrible!

We tried a new spot for Asian food. Atmosphere is good the service is pretty good. The food is ok. We will definitely try it again to be fair.

I wouldn’t recommend this place burnt food cook in old Greese never fresh best thing they got going is wings by they self

Always hot, never fresh. And you never know if it's pork, chicken or beef. It all looks the same, taste delicious, but is it nutritious?

I have never eaten Chinese food as delicious as here. I wanna thank to the person who cooked all my meals!! Also— The person who attended me was very kind, I was even surprised because he spoke a little Spanish, thank you very much. 💖✨

When my wife and I are in the mood for some great Chinese we will only order out from Hunan Express. We have tried the competition and in our opinion this is the best. Customer service is great and the food is always exactly what I need. I love the Beef with mixed vegetables and I have them cook it with the hot and spicy sauce 🔥🔥🔥 Thank you for the great food

Food was flavorless ! Ordered the chicken and garlic sauce, lunch special. Horrendous, way too watery ! Nice atmosphere but the was deplorable. Can we get some authentic food please? The fried rice wasn’t not fried! It was rushed and it tasted like it. Focus on quality instead of money!💵 T

This place is consistently very good!! I usually get takeout but the inside of the restaurant is very clean. Host is incredibly sweet and personable. Always my go to for Chinese food.

I’m a long time customer of fortune cookie as I live nearby. After my visit today I was so upset with the lack of service and common decency I had to leave a review. Every time I visit this location I’m overwhelmed with a very un inviting attitude. I’m never greeted, today when picking up my to go order the manager of the store who refuses to give his name( Asian gentleman with blonde highlights) plopped my order on the counter turned away and continued to talk with his employee. I guess I’m not worthy of any words or eye contact apparently. I called and asked why they conduct business in such a way and his response was that he works 12 hour shifts. I understand how a demanding can take its toll but that’s a poor excuse especially as a manager. I’m not even the type to leave restaurant reviews as this is my first one. I’ve never consistently felt so unwelcomed anywhere else in Charlotte. If you are a person of color consider dining elsewhere. Fortune cookie will not be getting even one more penny from me.

I want to start off by saying YUCK! I have ordered from this location for over two years and have never gotten such DISGUSTING FOOD AND CUSTOMER SERVICE. I ordered from Beyond Menu online, a dish that I haven't tried before. I google, shrimp Chow Mein, and its a noodle dish. The order arrives to me and its this wet, undercooked shrimp and vegetables dish that I can't consume. I'm the only person at work so I call and ask if I can bring the order back myself and receive a refund. The woman on the phone says the call Beyond Menu and they should handle it. Long story short, Beyond Menu couldn't do anything for me and asked for resolution from the restaurant. When I call back to ask for the GM or Owners contact information(because I have worked for a franchise before, the owners contact information is always available)the young lady has a attitude and hangs up. Don't order from this place if you aren't confident in their food because they will not fix any problems they have caused. Worst experience I have ever had at this location. As I Said before, I have worked in the restaurant and catering business for nearly 8 years and that's simply not how you handle a customers complaint. 1st picture is what I received and the 2nd picture is what I thought I was ordering.

Lackluster standard Chinese food. The food was dry and overcooked. Extra credit goes to the clerk-cashier with his soulful personality and interactions with the public. Overall, I had a decent experience.

I love their shrimp with vegetables and fried rice. The food was prepared very well and the staff was very friendly. I will be a frequent customer.