So I come to this Panda fairly often. Service used to be great when the store opened, but has seen a steady decline. Now the place is pretty far from the upbeat but relaxed atmosphere it used to have. The customer service pretty much sucks now. The employees, in this case Michele, they don't listen or even make any effort. I'm sure I'm setting my expectations way too high, but the thing is service and the food quality formerly was so much better. Probably will avoid this location in the future at this point.

🤮 ! They do not clean and more then half of the food was gone and have little to no choices. Water leaking from the fountain machine. Food all over the floor. Will be calling health department.

You get what you pay for. Amazingly cheap. I stopped coming here years ago when they treated me poorly for asking for more veggies, not rice. Years later, still a ton of rice. Although, they were super nice. The food quality went down tremendously. Used to be good. Now, inedible- couldn’t eat soup or egg rolls. Took a few days to eat entree. Too much rice. Really never made a dent in it.

I come here often, at least once a month. Their house fried rice is delicious and lasts me a few days with leftovers, which I appreciate for the next days lunch. The staff is always really nice. I have nothing bad to say about them!

They took 25 min in the drive tru to pick up my Uber eats order @ 10:30 pm .. and I pull up to the window and see this.. this is what the working world is really coming to now days, unfortunately.. people don't want to do their job no more.

So little shrimp, we paid extra $5 for honey walnut shrimp but got only 2/3 load of the box. Taste not bad but it's way too few.

It's panda. You know what you're getting when you go there. But I will say that the new blazing Bourbon Street chicken is actually quite spicy. I enjoy spicy food and I had to tap out of this one... The Beijing beef is also spicier than the last time I had it. But tolerable. The fried rice was as good as it always was. And the staff was friendly

There ok. The birthday gift looks like $2 work of chicken for free but you have to purchase something to get it. Making whatever you purchased more expensive than what the chicken you get for free looks like. Also its a better deal to just order kids meals from PF Chang's considering they're cheaper and better than the adult meals here

Was wondering why the place was empty when I got here, but now i know......saying that i wouldn't waste your time with this place .... some of the driest fried rice I have ever had ... chicken tastes like rubber, tried asking for some sweet n sour sauce to try and help with the flavor, but that is an extra charge for a tiny little container.. so womp womp .... hopefully my dog likes it because I won't eat it ...and definitely won't be back again

June 27, 2024 Update: Customer service is terrible - on several occasions, forgot my items - and they are cheap with duck sauce and soy sauce now. Better off going to Hot Wok! Decided to be different and order Chinese food for the family for Christmas. The kids love Chinese chicken wings, so I purchased 3 orders and asked them to fry them easy, and this is the garbage they sent me. Keep in mind, these chicken wings are eight dollars per 4, so this was 24 bucks worth of trash. I don't even think my garbage can enjoyed it. The food came an hour late, cold, and an order of white rice was missing. That's what I get for trying to skip cooking on Christmas day. Never again!

Best food ever! Don't hesitate about coming here. Can't beat the prices or quality. Customer service is always top tier . Always fresh and ready. Best in town.

At first, I was skeptical about coming here but I gave them a try and it was worth it! The food is great and fresh. It's affordable and I've been back three times now. Whatever you get you really can't go wrong. I enjoy the Grilled Teriyaki Chicken. It's cut fresh right in front of you and they have daily specials for $6.99 that comes with a drink. Great job.

Dissatisfied with part of my order I was missing some food items in my order . Everything else was correct in order except the bigger plate was missing teriyaki chicken. Never had this problem here at this location. I checked it once I got home thinking they did everything correct but I guess I was wrong .

Ordered in drive thru Grilled Chicken and white rice along with Pepper Steak. Was told that the chicken would be 12 minutes and agreed to wait. Pulled forward and 25 minutes later, I walked in to ask. My fault for waiting that long because they gave all the chicken to the folks inside and thought it was funny when they said it would be another 20 minutes. I asked for my money back and without question, the manager went to the cash register and refunded me cash. No apologies, no acknowledging the situation at all. Crazy rude people. The owner needs to clean house. I will say, there was 1 high school boy that said sorry. I appreciate that.

I don’t know why people are giving 1 start to this restaurant I feel like I was home or invited to eat on this home really deserve a 10 start the food was good and very satisfying, recommended the lunch special and you may need a box to go lol

It was really good and staff was cool. Not to ritzy, coming to find out nicer the place the more unimpressed I am with those types of establishment. But that's just my opinion, And I am trying always to be fair.

I ordered through uber eats and 2 plates were wrong. I called in and they didn't want to replace them. I ordered sweet and sour shrimp and there was no sauce, they wanted me to drive over there to pick up the sauce. I live in humble and I wasn't going to drive over there for the sauce that's why I ordered it.. I didn't even eat the shrimp anymore because there was no sauce.. the next day I called to get my plates and they didn't want to replace them. I will NEVER GO BACK TO THIS PLACE

Ok, well I wanted to try this place since they remodeled and sent their menus in the mail box for advertising their food and deals. They are good price combos i admit you get what you pay for meaning I'm not a fan of alot of the flavors they put in some of their food. I was disappointed of the cheese puffs and the spring rolls most of all. If you want to have a decent price meal the salt and pepper shrimp is on point. It's a hit or miss I would say.

In town, due to a flight layover and I decided to give this place a try. My chicken was crispy and cooked well. Hard to give more stars based solely on what I ordered, but again my appetizers were good.

Beef n broccoli, shrimp n broccoli were both freshly made by order & so delicious!!! I love its owner family so much♡

Came for lunch. Service was nice, food was good but it was SCORCHING hot!! I know Chinese food is usually hot but this is on another level. I couldn’t even eat for a few minutes. I had to crack open the egg roll and spring roll and let it breathe.

I ordered pepper steak and received beef with onions and green peppers drowned in sauce. Not a flake of pepper anywhere. Chinese "restaurants" like this one do this frequently. They send you whatever they want, despite your order. Very frustrating and frankly, upsetting. Luckily I was able to receive a partial refund from the 3rd party app I ordered through. They sure put up a fight, though. I will not be ordering from this place again. I encourage others to be wary of this place and their crooked practices.

Server was very attentive, food was very good, hot and fresh. I've been coming here for 20 years and today I had the best meal I've ever had here, the quality of my meal today totally surpassed PF Changs or any other Chinese culinary establishment in have ever been to.

I have been going to Jade Palace since I was a young child. The food is just as amazing as ever and the service is phenomenal. This restaurant is now 3rd generation owned and operated. We celebrated our grandmothers birthday here, they have a private party room available.