Old, stale, bland and covered in grease. Right in the garbage. I keep my expectations low in regards to ordering local Chinese food but this is the worst I can remember ever having. Just awful. They should be ashamed of themselves serving this crap to people.

I've been coming here for 10 years! It may be a hole in the wall but the family who operates is SO sweet, they have some of the BEST food in the city, and the prices are reasonable. The woman who runs the restaurant is the cutest, sweetest lady on the entire planet. I

My first and my last time ever going here !! Very unorganized stuff all over the place , the lady was taking her anger out on her employees idk if she was frustrated or what but it’s no reason to act like that especially in front of customers . Meats sitting out for who knows how long !!, mind you my order took 30 mins !! 😷 . I’m so disappointed in my food it smelled old and nasty !! No manners .

Their food isn’t the greatest, but it’s not the worst so we still order from them once in a while. However, tonight we ordered from them at 7:15 PM and they close at 8 PM. The app allowed us to order and we did so only to find out when we got there at 7:35 PM they were closed, they took our order. Pretty bad customer service.

This was my sweet and sour chicken. The inside was totally inedible! They put no care into this food. It was hard AS ROCK! Worst Chinese food in Hartford! Don’t go here.

I had to return my food after getting home to see it wasn’t what I ordered, I bought it back and watched them put the food right back in the pan for the next customer. There online menu isn’t available.. I have to stand in the glass billet proof room n order from speaker. The inside to appear dirty n cluttered, after seeing this I’m sure I won’t order from them again. $18.00 for a sweet n sour chicken with plain lo main. Definitely wasn’t worth it.

Asked for extra ginger this is how much I got for 3 rolls. Order crab Rangoon received no dipping sauce. When I ordered the other day, they said I don't get a free soda with my order unless I pay in cash when it's delivered. Huh? When I picked up today they were trying to say I don't get one either but I noted the coupon online, after some discussion they gave me one. Like this place used to be great it's kinda trash now. Definitely not worth the $40 I spent

So...I ordered no flour fried chicken and asked everything cooked fresh. Food took a long time, condensation from the food caused for my fried items to be completely soggy. (Poking holes in your Styrofoam doesn't help...I suggest you send fried food in a cardboard box or separate foil container to keep crispy). Clearly flour on my clearly re-fried chicken wings. Pork in rice tasted spoiled. Missing 1 of 3 sides on the second plate. (Crab sticks). Oh...and when I called I was told they were too busy to deliver me fresh and correct food, I'd have to bring it back in order to have a refund. Left me on hold for 5 mins strong, came back and said something that sounded like Refund Total, left me on hold again, and when I called back NUMEROUS times my call was ignored. Want my full refund...both orders had something wrong. I do work in a kitchen and never would I be allowed to ignore the phone, burn and send out food, not follow order specifications, and miss food in order.

It seems like it is really hard to find good Chinese food in New York City these days...even from the hole in the wall spots. When you go to NYC Chinese food spots, you're not expecting Michelin star quality or the most sanitary conditions, but the quality of the food is declining. Fried rice is yellow, when typically one would expect it to be soy sauced base, therefore it would be more brown in color. Breaded chicken dishes like Sesame Chicken and General Tso are mostly breading, with no chicken really to be found. General Tso is often listed as spicy, but no spice or peppers can be detected. Just disappointing all around. Is this the price of gentrification? The westernizing of literally all of the dishes? Recently reordered a few dishes after taking a year plus long break from ordering. Aside from not being the healthiest option, I just felt like the food wasn't hitting like it should. I can tell that they must have changed cooks since that time. I used to get the Honey Fried Chicken Wings (fried hard to keep crispy) and what arrived was disgusting and inedible. The chicken was covered in this gel like substance that wasn't even sweet. The fried rice also didn't taste fresh, some grains having a bit of bite to them. Roast pork egg roll void of any real roast pork. I also ordered 2 other dishes because often times, I am pretty sure something is going to suck and I want to have a back up option. Those entrees were general tso and spare ribs, both of which were underwhelming and were not finished. While the ribs were charred nicely, the marinade on them wasn't quite right. The total cost of these three dishes were $50+, which is a bit unheard of for Chinese food of this quality. The delivery is fast and the gentleman who delivers is very kind, but between the poor food quality and the crazy fees from ordering through the platforms, I find it an easy pass.

I got super sick. Your food honestly is either old, spoiled, over cooked, undercooked, omg I love Chinese food but your location is the last location I'll ever think about eating from. A week vomiting and a doctors visit. Lucky I don't sue.

Hunan Gourmet under new management is truly outstanding! I recently visited and had the honor of being the very first—and so far, the only—person to order their Pineapple Fried Rice, and it was incredible. The dish was a perfect combination of tender shrimp and chicken, sweet pineapple, crunchy cashew nuts, and a hint of curry powder that tied everything together beautifully. It was as delicious as it was unique, and I felt like I had discovered a hidden gem on their menu! I also tried the Pad Thai (gluten-free), and it was equally impressive. The noodles were cooked to perfection, mixed with egg, fresh bean sprouts, and scallion, and topped with crunchy ground peanuts. The flavors were spot-on, and I’m thrilled to say I don’t have to travel far for amazing Thai food anymore—Hunan Gourmet has it all right here, And don't even get me started on the eggrolls! The new management has brought a fresh energy to this restaurant, with a menu that perfectly blends Chinese, Thai, and Vietnamese dishes. The staff were friendly and attentive, and the ambiance made for a wonderful dining experience. If you haven’t been yet, you’re missing out on a true culinary treasure. I can’t wait to go back and try more!

They always greet us when we come in, always soo friendly even when its a little busier!! The food is amazing same as the presentation! Always looks so beautiful and taste just as good as it looks!! The place looks so nice so relaxing, they usually turn on some music, overall everything is amazing!! And for the price this is greatt!! Went with my friend, we both got dessert main meals, drinks, and some small additions !! Even when we would do delivery we would get sooo much for the price its amazing!!

Not good value for the money. And lacking flavor. Chicken and broccoli meal had very little chicken. General Tso’s had zero heat. Pork fried rice was basically white rice with minuscule pieces of pork few and far between. This rice barely had any vegetables or flavor either. I know food prices have increased, but this was a ridiculously obvious attempt to save money. Just raise your prices $1-2 and serve a meal that matches the menu description. Will not be back. The girl taking and fulfilling orders was friendly though.

Ordered a poo plater for 2 on New years eve.. it was horrible.. they must have reheated from day before.. 2 chicken wings were dried out. There were 2 beef strips all dried out and curled up.. the ribs were burned I mean black!! There were 4 of those. One battered shrimp and 2 egg roll.. this was for 2 people!! Seriously.. don't eat or order There! Horrible waste of money.

My boyfriend got the 3 in 1 combo. he just went to eat it and he found a piece of tape with hairs on it in his chicken… he just threw up because of this now he’s throwing up blood or something… no idea what the hell is going on or why there was TAPE WITH HAIR in his food. we usually always go here and we are extremely disappointed and disgusted.

I ordered DD delivery from here and got the stir fried vegetables. It’s my go-to and is usually pretty ok. This time, however, the veggies were coated in a thick clear substance that totally put me off! What even is this stuff!? No, seriously, I’m asking.

Great spot for take out. Reasonable prices and good portions.

Had general tso's chicken tonight for dinner, thought I'd give it another try. Why ?? There food has gone down hill, absolutely horrible, even the egg roll was atrocious. Don't waste your money, and there prices went up.

Food is edible... very little flavor and kind of greasy. We ordered pork fried rice... it was just rice and pork, nothing else. I remember fried rice having scambled eggs, onion, carrots, chives... all kinds of good stuff with lots of flavor. Not here. The crab rangoons were ok but very little stuffing. The chicken in the orange chicken was overcooked and crunchy. The Shrimp egg rolls have very little shrimp... cut up into little pieces with just cabbage... nothing else? just shrimp and cabbage in an egg roll? I don't mind spending a little more if the food is good. Overall, cheap and bland. Will not order anything from this place again. Where's the quality?

Just purchased over $40 worth of food, drove home to feed the family to find not 1 but multiple hairs in my chicken and broccoli combo, I will not be eating dinner tonight..gag

Several dishes were ordered and not one of them was good. Not one of the dishes were flavorful. The egg rolls had a very thick outside and no flavor. The place was not very clean either, dust in many places. It appeared ramshackle. I could not see into the kitchen though so hopefully that was clean. I would not recommend this place.

Only do take out so I’ve left atmosphere blank. But their Chinese food is the best in Oneonta The owners are lovely!! Portions are large.

Came here for the first time, noticing the large sign and the large seating area while driving by at night. We had the Pu Pu Platter, which was a good amount of food. For the main entrees, we had Heavenly Scallops with pork fried rice, egg roll and hot and sour soup; Pepper Steak with fried rice and veggies egg roll with wonton soup and a Mango bubble tea with Mango popping pearls for a drink. The dinner specials were a good price point, and they offered poke bowls as well as sushi. It's worth going back to try other menu items. Quite a bite of a wait, and the waiter had forgotten out soups, but did offer an extra soup. In all, we couldn't finish everything we ordered, but the leftovers were just as great.

I’ve never in my life have had such flavorless Chinese food. The rice was so pale and had zero in the flavor department who’s running this place? I could done this at home and added some soy and pretended this was Chinese food save your money because this place is not where it’s at.