What a huge disappointment on Chinese New Year. Ordered 4 dishes Chicken with Chinese eggplant, Peking duck, large oriental crispy pad Thai and pepper flowery shrimp and could not eat. Food has no taste, poor quality. This place has a 4.4 star rating in Grubhub and does not come close to even 2 stars. Even if you starve you are better off ordering from Mac D. Here’s why I was so disappointed: 1. Peking duck was very dry likely very old, and should come with bao but they gave me Mexican tortillas! Unbelievable. 2. Pepper flowery shrimp had a thick coat of tasteless and lumpy batter which could not be chewed and broke into lumps. 3. Oriental large crispy pad Thai- the crispy part was fried a few days ago, so smelled of stale oil! What the heck! Overall dish was very poor quality and no taste. Never order this dish. 4 . Chinese eggplant with chicken, they do not know how to cut Chinese eggplant. Huge tasteless chunks of eggplants filled seeds but edible. The conclusion is food is not fresh, poor quality and they do not take care when preparing food, ingredients stale like the oil. Why do we want to pay money and buy food that is so poor quality. There are many good places around! Stay away and save your money. It is hard to make food taste this bad unless they do not care about their business. Customers are not stupid so don’t think they will shut up after eating this food. It takes real bad food to warrant such poor reviews.

I always have my food delivered. the food is always fresh and hot and on time. And the staff is super friendly and courteous.

Tried for the first time last night, my family ordered off the “Dinner for one” menu. Most items are about $15 (give or take $1) and come with a very large serving size of your entree, rice (white or pork fried) as well as two appetizers off of a pretty sizable list. The Crab Rangoon is the only thing we had that we had a complaint with, everything else was quite good and, again, had generous portion sizes. Probably at least two days worth of food in each one person container. Overall, I enjoyed very much and will be back again.

Ordered two dinner specials and they were both to die for a very appropriately priced. It was all the perfect combination of good comforting Chinese food at a price that doesn’t break the bank. We’ve tried many places in Lowell and have had good, great and disappointing experiences of varying price points. There were couple wowing favorites for dishes, while everything else was just solid. Couldn’t ask for much better than that. The portion was great for me to have for dinner and have for lunch the next day too, so for a dinner special, I’d saying the portioning was generous! Will be coming back again soon

It's a great small restaurant run by a family. It's cute to see their children there as they work and the little girl plays the piano which adds to the atmosphere while waiting even though it's really quick cooking. The place is small so not much room to eat in but that's fine since I take it to go. Ordering online is so easy and I like the options of when you place order to choose what the payment of in person is (cash or card) since there's no option to pay online but it's okay, I don't mind. The food is always good and well priced. It's my favorite place in the area that I drive 20 mins for.

I ordered extra ribs and extra sauce. This is the small amount, dry and old ribs 🤢

One of the best Chinese American take outs I’ve had.

There's no "atmosphere" - it's a takeout joint only. The food is generally bland and even the spicy dishes had little flavor to speak of. The seafood hot and sour soup is watery and tasteless and I saw no seafood at all. Vegetables are in huge chunks, tough and undercooked. Chicken was also in huge chunks too big to eat with chopsticks. Spring rolls were too greasy and tough to bite; and no hot mustard was included. One and done for this kid!!

The service was great. We arrived around 2:30, and they stopped serving Dim Sum at 3pm. Many waitresses helped us get what we wanted quickly. The food was incredible, but there were no prices on the menu, and we found out upon receiving the bill that it wasn't cheap. The two of us spent almost $100 for what you see in the picture (with tax and tip)! The dining room was clean and decorated ornately, but the bathroom was horrendous. The back door was open for deliveries, so the women's room was freezing. The toilets were old and seemed to be leaking. There was no toilet paper and napkins with a bucket next to the toilet since you can't flush them. The sink water was ice cold, and there were no paper towels, just a blow hand dryer. I would definitely eat here again and avoid the bathroom if possible.

This is my first time eating here. The food came quickly and there was a selection like other dim sum restaurants. The wonton skin was too thick and the portions were generous. The fried taro it wasn't tasty at all. They put too much ammonia in it, so it was inedible. I took it home but had to throw it away.

We have visited Jade east several times in the past few months and find it a step above any Chinese restaurants in the area. The food is fresh and the drinks well made. The service is fantastic and the prices very reasonable. As another poster remarked, the spring rolls and egg rolls are very fresh and delicious. The Chicken wings are perfectly cooked and juicy. Angela and Sing the bartender give excellent service. My new favorite drink is the "White Mai Tai" using white rum. Highly recommend you to visit or re-visit this place you will be happy you did.

Can I tell you… I had THE BEST egg roll of my life here? And it was super reminiscent of ones I had growing up! Tasty, good quality ingredients, yum! Very pleasantly surprised. We’ve been dying to come here since they reopened. We were here last year and they were closed. Had a lychee martini which was fabulous and perfectly made (and they don’t skimp), the PuPu platter for 2 (with an extra egg roll since there were 3 of us, and I ate 2 😋), roast pork fried rice, and chicken lo mein. Everything was well-thought out and not too greasy, not too fried. Everything just tasted GOOOOOD. Our server was also SOOOO patient because we couldn’t decide quickly. Too many delicious items to choose from! The only photo I got in was this one. I was way too focused on eating. Thank you for your fabulous hospitality as well, you made us feel right at home. Will ABSOLUTELY return soon. 🥰💕

People are always so kind and caring respectful makes you alway wanna go back and the food is the cherry on top

This is my favorite chinese food around. Always good, always fresh and a decent price. My mom used to have me pick it up and bring it to her her in Peabody because she loved it so much.

Genuinely wish I had tried this place sooner, everything we tried was so good. I seriously don’t know what those bad reviews are on about- it’s cleaner and nicer than a lot of restaurants in the area and the staff were great! I had one of their signature rolls and it was the best sushi I’ve had in a while- I’d even dare to say it’s better than Asian Imperial. My partner had a good plate of lo mien and some solid egg rolls. The drinks here, also fantastic- and strong. And the fortune cookies are not stale! (Another issue I’ve recently had with a lot of restaurants) Can’t wait to come back!

Each Chinese restaurant has its unique flavors. In this place, We sat down for service rather than take out. I thought the chicken fingers were lighter and crisper than others I've had (delicious), and the scallion pancake appetizer was the best I've had anywhere. Beef teriyaki and boneless spare ribs were as good as anywhere else. I preferred the pork fried rice elsewhere but still good.

First time ordering from here. My dinner combo was great except my egg roll was cold & undercooked in center.

The rating on this place is not a fair reflection on the food, in my opinion. Many of the reviews are very outdated. We’ve tried it twice now and the food has been really good. Cashew chicken, Mongolian beef, sesame chicken, sesame shrimp, Hunan chicken, beef with mushrooms… all good. Didn’t love the hot and sour soup but everything else totally hits the spot and is fresh. It’s strip mall Chinese food so the people looking for a fine dining experience are barking up the wrong tree. But the food is very good and we’ll keep eating here. It’s also very refreshing to eat Chinese food that doesn’t leave a film of oil on your mouth and on your lips.

Excellent Egg Foo Young and Singapore Mei Fun tonight. Everything they prepare is outstanding. We have been eating their dishes for many years. We are long term customers. Nice owners.

Best Chinese I've had in this area Sooo Far!! Will def. Be ordering here from now on...🤤😝

I am so extremely happy as I found my mei fun noodle I've been looking for. I used to (back on 2016) work near by this place and my coworkers had always ordered mei fun (thin rice noodle) from this place. As I moved job at 2018, I forgot where to get the same exact thing that I've tried from when I was working near by this chinese restaurant, I went to so many chinese restaurant around woodbridge/ edison to look for the exact thing but their mei fun noodle are so different compared to this (both the look and the taste). how I found this place again? I've never been here in person as in the past my coworkers ordered by phone and had them delivered to work. I tried to google chinese restaurant near carteret and found the singapore noodle pic on this website and give it a try to come try it in person. because from the look, it's just like what I want. the very very thin rice noodle (vermicelli). came to know that this place was the one where my friends ordered from! i'm so happy. will be back for my rice noodle again :))

Purchase bbq spareribs with vegetable fried rice. It was disgusting to find human hairs(yes more than one) on my ribs mixed in with the barbecue sauce. I believe it was the lady who was preparing the food as she was the only person in the store it seemed and she had no hair net. Will not going back to this place as service has just gone down more and more sadly.

The food is overpowered with broccoli and grease.. They only give a spoonful of rice and 5 shrimps. The food lacks taste and flavor. You can literally squeeze oil from the shrimp rolls, no napkins provided either. The delivery drivers are so hungry for tips, you have to be stretching your hands out for your change. Will definitely not recommend because the food is not worth the price.

I usually base my experience off of the most basic choice on the menu from any local Chinese restaurant, that being chicken wings and French fries. Respectfully. If you can’t get something that simple made correctly, why order anything else of the menu ?