I am a little scared to post this review because the Xi’an rep who comments on these posts seems a bit off-putting but I’ll share my personal experience here anyway. I’ve eaten at various Xi’an locations and most of them have been good. I must admit I haven’t been to one in a few years so I was surprised to find that the flavor had changed slightly. The chili oil sauce that they use currently has more of a sour note than I remember. This isn’t a bad thing as many people enjoy a good spicy sour flavor balance. This wouldn’t deter me from going back to Xi’an either but let’s just say I enjoyed the old flavor better. Of course, I don’t know if they actually changed their ingredients or if the sauce has minute variations between different establishments but that’s just how I thought the flavor tasted. I ordered the beef noodle soup as well as the mount qi pork noodle. The pork was super flavorful and very tender. The sauce coated the noodles perfectly and made for a very delicious experience. The beef noodle soup was piping hot and the noodles were perfectly cooked. The beef was also very tender and had its own delectable flavor. This particular place is a part of the Xi’an warehouse it seems. There is a small seating area but no bathroom. There is plenty of street parking. Also, as I was taking my order to go quite a ways back home, I asked for the noodles to be packed separate from the soup. When I picked up my order, my online request was not carried out so I verbally asked again. I was told simply that they don’t do that. Lesson learned that if I want to order soup from here, I have to eat it right away, eat the noodles soggy, or bring my own container to separate the noodles from the soup.

Unique style of thick noodles. The aignage recommends you choose at least some chilli, and that you dine in, as the noodles don't survive transport well. They have clear screens into the kitchen, so you can watch you noodles stretched to order. A few menu items were out of stock but this was not marked on the board, disappointed customers were just told upon ordering. This store is open surprisingly short hours, just lunch times.

Now you can’t just eat Chinese food from any ole place which is why I feel lucky to have found this one. After seeing 4.4 stars and reading the reviews air decided to give them a try. They did not disappoint. I ordered the General Tso’s chicken lunch special to stay and the portion was GREAT. Most places aren’t as generous as they were with the chicken rice or broccoli. The chicken had great flavor and didn’t feel greasy or heavy. Rice check and I opted for the spring roll which was light and tasty. Over all everything I needed. Will definitely be going back!

THE PORTIONS ARE SMALL TOO. The lady in the front doesn't know what a 1/4 chicken is. I order a 1/4 chicken. She took my chicken breast and cut nearly most of it off and gave it to the thigh section. I went back and she was so rude arguing with me as to what a 1/4 chicken is as if I have never eaten chicken . SHE IS RUDE AND THIS PLACE IS TRASH.. They've made an enemy.

A beyond lovely experience stopping by this Chinese spot for the first time. Service was wonderful, quick and polite and they focus on the important part, THE FOOD. Bought for me and my family and the taste was great and wasn’t overly greasy which is a huge plus.

Finally the kind of take out experience I've been looking for around here. Quickly served hot in a traditional folding box instead of more plastic. Had chicken and broccoli which was tasty if not a touch oily. Wonton soup had a nice flavor as well. Will definitely come back and try more.

Been ordering from here for over 5 years and the decline in service is abysmal. The young lady who works at the front (she was there today is nasty). Last time we ordered she made a mistake we called back to report the missing item and find a solution. We ordered today when I go pick up she’s shoving the bags and with NASTINESS berating us to check our order before we leave because we complained last time that something was missing and she KNOWS she put it. Just rude and disrespectful! She needs an attitude check, to own up to her mistakes, and better customer service. Our orders are also never cheap usually $70+ so if I’m going to be spending my money somewhere i at the very LEAST expect some respect.

Food is great. Delivery man has a horrendous behavior. Zero patience zero manners, and no respect to me and my sister when trying to have civil conversation. Kept ringing the door bell, when we’re trying to tell him to stop, someone was coming down. Won’t order here again.

Everything about this place is wrong , I ordered half chicken and fries plantain, (delivery) the chicken was salty. The lady told me the total was 11.35 . Somehow she charged my card 13.62. When I let her know that she overcharged me , she was being defensive.

I know this gotta be a joke . Why would they even put 2 wings on my plate like that

The food has always been delicious at Pacific Moon, even from early on. I have lived in this neighborhood for my entire life and have tried every other Chinese food restaurant in the neighborhood, but none consistently serve well prepared and delicious food. I have not ordered from any other place for the past few years. This is a family business and the family that runs the restaurant are terrific people. I have never met such hardworking, and friendly people. There are always free things included and they are always friendly and kind. And did I mention the food? My favorite dish is Beef with Brocoli and steamed dumplings. I love Pacific Moon!

I am a regular customer and told the lady couple of times about the spoiled rice. It seems like she does not care.

Very affordable and fast food if your hungry. Yellow rice is provided they dnt actually give you fried rice is the only downside. Highly recommend shrimp rolls.

The person that takes my order is friendly. The foods get ready fast and taste good.

Excellent food, and the main cook is great. They make the best Hunan beef in town, and their buffalo wings aren't bad either. Just make sure they cut up 4 chicken wings for you when ordering. It's just an above average Chinese restaurant all around.

Amazing food and service. Best Chinese I have had in queens

The lady who serves there, is always quite unpleasant, if she prepares a coffee it makes it badly, today I asked what the cookies are and tells me that he does not know. What a pity for the clientele.