$30 in the trash. Ordered moo goo gai pan and got chicken and mushrooms in a thick, salty sauce. No carrots, snow peas, or bamboo shoots. The sauce is supposed to be a thin and clear. I’ve ordered from dozens of Chinese restaurants around the country and I don’t know what they gave me. Tried to give it to my dog, who will literally eat her own poop, and apparently she prefers her poop.

I finally learned my lesson with this place. I don't eat Chinese food often but when my co-workers want to grab something together, we take a walk to this place. Twice I've been ripped off. My co-workers and I went at 1pm for lunch. I ordered the boneless spare ribs lunch special. She asked if I wanted the combo, I said yes. The menu said the combo is $9.95. The staff said my total is $11.68. I was confused by the high price. After I paid, I examined the menu being confused why it was high, and what was the difference between lunch special and combo if both come with fried rice and egg roll. She couldn't give me a clear answer other than the lunch special ends at 3:30pm. Ok but it's 1pm. Then said combo is bigger and soda is NOT included. You have to pick between egg roll or soda. But my meal is the same size as my co-workers who also ordered from the lunch menu. So I'm guessing we all paid for the combo instead of lunch special. After I left, I saw on the receipt I was charged $10.95 instead of $9.95 for the "combo". My co-workers also found that they were overcharged when they looked at their receipts. They lost my business with this.

We ordered fried chicken expecting something like the Taiwanese chicken as shown by the pictures on the menu in the store. However what we got was some soggy chicken nuggets that taste worse than McDonald’s nuggets. To top it all off, it cost 9 dollars! I would not even feed this to my dog.

Terrible experience. The other roasted meat place and lunch buffet place are great! I ordered a pancake with extra sausage. The front lady got the order messed up and added another extra item. So I came up before she made the food hoping to get my order straight. Her attitude is very rude and instead of answering my question. She started to ask me “isn’t this what u ordered?”, “can’t u see what’s on the menu?”, “is this the first time u come to this place?”. I got super irritated because no customer should ever be treated like this. I came up wishing to get my order straight, not to start a argument with u. And even if u added the extra item, with proper explanation, for me personally, I would understand and leave it that way. But the lady’s attitude is simply intolerable. I have no appetite for the food whatsoever after the confrontation. So I left without any food or refund. Hopefully she can treat ppl with a sense of respect in the future and my experience won’t happen to any other people.

Chinese food tastes authentic and service is super good and fast. Food is absolutely worth the cost!! Very surprised this place doesn’t have more customers. Definitely coming back again

My order was via UberEATS. I ordered sweet and sour chicken, chicken and broccoli, and chicken fried rice. The sweet and sour chicken was good, basic. The sauce tasted off. The chicken and broccoli was okay, tasted a little different. I honestly ate the broccoli only, I didn't like the chicken. The chicken fried rice was my least favorite, it lacked flavor and the chicken was hard and rubbery.

Always passed by this place... what a mistake. I was amazed by the szechuan food!!! The spicy spliced fish // the fish cabbage soup // bokchoy is so flavorful. It's a hole in the wall restaurant, of course service isn't going to be michelin star grade. but the food is authentic flavorful and relatively cheap for the area, and the serving size is impressive. will keep going back, will bring friends.

I had the worst experience in this restaurant. Food was bad and the service was awful. Even they didn't provided proper cutlery for dining, they gave paper cups and plastic spoons and didn't refill the water. But surely they asked for tip in such a rude way.

I ordered the General Tao's chicken combination. It was very good. This is basically a strictly takeout

I’ve been eating from here for years and never had one problem.

Its so good its my first time ordering from here i was type nervous to order cause one place I ordered from lo mein was disgusting and pale but i trusted this place 🤟🏾 its BUSSIN REAL GOOD i got vegetable lo mein with broccoli and general TSO’s chicken its the first time I had the vegetables like this some are spicy one looks like a pickle but it’s not, its good though👍🏾 and the customer service was amazing on the phone they we’re patient with my questions and the delivery was on point. By the way those red things on the side in the picture are the things thats spicy but yeah you can’t find good lo mein everywhere but this place definitely has it thank you may may kitchen

DO NOT EAT FROM HERE!!! This place is extremely nasty and they are disrespectful. I made two orders and one of the orders that I received had an eaten bone in the rice! Mind your order was orange chicken which is boneless. I was disgusted, then they gave me a hard time over the phone. 0/10 would never recommend this.

Allergy warning all fried rice dishes are made with egg. I didnt know this when ordering and my son is allergic to eggs. When I called the lady was so kind. She remade his entire order not just the rice. Fried chicken is soggy , crab sticks are soft as well. Egg rolls and shrimp rolls dripping in grease. Egg Foo young sauce was good but the eggs were flavorless.

Finally tried this establishment after hearing good things. Let’s start with the customer service. Terrible. The woman behind the glass is smug, impatient and short with customers. She should find a different job if it drains her so immensely to converse and answer questions regarding the menu. Now, as for the food? Leaves much to be desired. Their version of “fried chicken wings” is 6 party wingettes that they claim are 3 wings cut in half. They also don’t fry them like a typical chinese restaurant, they almost roast them, maybe air fry them. Bland in flavor. Fried are flavorless, soggy and they give you a portion that is child sized. The shrimp roll is a joke. It’s tinier than the egg roll and wrapped in spring roll paper, which is thinner than the usually thick and crunchy egg roll wrapper. I cut it in half to check it out and I kind you not there was ONE tiny shrimp, a massive amount of undercooked cabbage and tiny shreds of white meat chicken. Never ordering here again. Lastly, the environment is dingy, dirty and unwelcoming. Since the start of covid they’ve obviously changed their establishment to make it take out only and that’s cool, but they treat the area for customers like storage where everything is dusty and dank.

A hidden gem in the Newport mall food court serving authentic Chinese/Taiwanese noodles and dumplings. I don’t understand how this place has a rating under 4 stars. 🤷🏻‍♂️ We ordered the Taiwanese beef noodle soup, chicken “juicy” (soup) dumpling, and spicy wontons. The noodle soup was rich in flavor, the noodles had a lovely chew, and the beef portion was substantial and great texture. I’ll definitely be back!

I didn't expect to find food this good at a food court! The dumplings here are amazing. So hard to decide which I liked more, steamed or pan fired, they were both so good. Pan fried cost a little extra and adds a nice crispy texture but steamed was clean (sans oil) and tasted very fresh. The crispy chicken soup noodle hits the spot on a cold day. It very flavorful and the noodles were served firm (the way I like it!). They give you a very generous portion of chicken. I left stuffed!

I recently moved to NYC and got food from a five rated Chinese restaurant. The food was way below what i used to eat almost everyday at Neptune. I am gonna miss it.

Whoever works there is very rude . They could never get anything right. Rude lady!! She repeated the oorfer and still got it wrong.

Somehow my original review for this place was deleted!..... here's my review with pictures AGAIN..... I ordered half fried chicken and French fries to go. At first it looks good till a long black strand of hair caught my eye. It didn't come off. That strand of hair was intertwined with the fried chicken. I don't have black hair. I completely got disgusted and threw it away. I called and spoke to a woman, she was so rude and had the nerve to say that's my hair in the food. They are completely unsanitary and unprofessional. It wouldn't be mine, especially since it was fried with the damn chicken!! I'd never order from here again!!

I absolutely loved it. Lunch special prices are fairly low for a full platter of food and a can soda. The taste was to my liking because I am picky about my Chinese Food. Will surely visit again!

Somehow my original review for this place was deleted!..... here's my review with pictures AGAIN..... I ordered half fried chicken and French fries to go. At first it looks good till a long black strand of hair caught my eye. It didn't come off. That strand of hair was intertwined with the fried chicken. I don't have black hair. I completely got disgusted and threw it away. I called and spoke to a woman, she was so rude and had the nerve to say that's my hair in the food. They are completely unsanitary and unprofessional. It wouldn't be mine, especially since it was fried with the damn chicken!! I'd never order from here again!!

I absolutely loved it. Lunch special prices are fairly low for a full platter of food and a can soda. The taste was to my liking because I am picky about my Chinese Food. Will surely visit again!