SO SO Glad you can afford to be confrontational, argumentative, & dismissive with an absolutely empty and run down, horrific looking restaurant!!!! I ordered fried dumplings with a posted price on their menu board of $5.50. I also ordered General Tso Chicken. Asked if wanted regular, with a posted menu price of $14.95 (with a hand written “1” on a white paper over the price), or the small, she verbally provided the price of $11.95. I selected the small and was advised of a $21.(& change) tally. BC it’s cash only (not posted), I walked x-cross St to ATM. Upon return, I advised the math didn’t add up. clerk provide a printed paper menu with a fried dumpling price of $8.95. I contested that one of the posted menu prices has a hand written increase correction, then why aren’t all the posted menu prices manually changed. after many interrupted contentious statements, she said she would charge the posted dumping price $5.50 but she was going to increase the Tso’s chicken to the full $14.95 price. when confronted about that change bc the small was still ordered, she became argumentative, yelling at me, & interrupting my valid concerns.

I’ve been ordering from here for about 10years now and it’s always been my favorite Chinese food. I moved to West Springfield and still drive up for our take out night all the time. Everything is super tasty, fresh, and delicious.

I buy from here all the time and it’s always been good but today December 22 2024 at 630pm I picked up my food I came home to barely cooked meal after I paid 35 dollars I’ve never experienced this idk if the person this day is being lazy or whatever but this was not up to cooking standards the chicken was still bloody and the lomein and egg roll wasn’t cooked also ,I hope you you guys learn not to be in a rush making the food 🍱

Today I ordered the wrong food, due to being pregnant and was craving a plate and it wasn’t the right chicken. So I went in and tried to change it and my I became a bit out of pocket when I wasn’t going to get my way. BUT the staff handled everything nicely and gave me my order. I’m extremely sorry for the way I acted you guys are the best! Also I always order the same plates and the food is always amazing!

Pros: Affordable prices during lunch hours 11-3 pm. They took 10 min to prepare my food and it was edible. Unfortunately, it didn't taste like chinese food. The rice was more like from a box. And general tso chicken was not spicy.

I had their food for the first time last night, I am very picky when it comes to food especially Chinese food, but everything on my plate was excellent. Your boneless ribs was so amazing and the rice and teriyaki beef sticks were nice and sweet and tender. I would definitely be seeing more of you.

The beef terryaki they say is “their style” sold us grayish looking meat smells rancid!! Wife asked for a replacement meal or a refund and they denied her both. Saying she was wasting their food. Thank the lord she didn’t eat the food because when it was returned back to the store there were roaches coming from around the fridge where they keep the beverages . Also the “meat” that they prepared for my wife was told to me that it was prepped earlier that morning. It’s 4 pm when we ordered her meal… and the gentlewoman or man or whatever it was “UN” was their name is a disgusting customer service representative…. I highly suggest the board of health to check that place out meat was a funky color hair in the freaking rice like this can’t be real and not even trying to fix this atrocity..

JUST GOT MY ORDER. First time ordering and I never leave reviews because I really don’t care for this stuff, but I just had to for this restaurant. First things first my order arrived after an hour, but that’s not the worst part. The food is disgusting!!! The rice is good but the red boneless spare ribs are so dry I choked and I’m not even kidding. They’re leather and charcoal. The dumplings are the doughiest dumplings I’ve ever tasted it was like biting into a an uncooked bread. Never again!! First and LAST TIME.

WAISTED 40 minutes for an take out order that all this time was on their bench under wrong name, I understand everyone can make mistakes but when I repeatedly asked about my order I didn’t get any response only to find out later that it was there all this time, thanks for best Valentine’s Day!!! If you ever wondered what ignorant treatment to customers is you should visit this place, I was here first and last time,

Been eating here since I was little and they still cook good. Big portions and fast service.

I came in to place a take out order, after standing there for 17 minutes I decided to leave. Nobody acknowledged that I was there, nobody said Hi, and when I would try to speak to the woman behind the counter she completely ignored me. I’ve ordered delivery from here before and it wasn’t too bad, not the best, but the service is terrible. The inside of the restaurant needs to be cleaned, there is boxes stacked everywhere and their freezers in the “dining area” are dirty as well.

Food was great, and very generous portions. For the cost it's a good place for lunch or dinner. $11 got me a nice meal, ordered online and was ready by the time I got there. Good job 👏🏽 by them.

Always very fast, and very polite. Willing to go out of their way to get you your food. This is one of those of consistent Chinese food places. It's always hot, fast, and good. Their are a few better places I'm sure but they are farther away and don't deliver. This is our go to when we are hungry and always get a solid meal.

We’ve always loved the food when we go here! The food was still good on our last visit. Unfortunately, they took the buffet service out. In addition, the area around the original buffet area is cluttered and messy. They might be in the middle of renovating or cleaning so we’ll give them the benefit of the doubt. But the clutter and mess negatively impacts the surroundings inside the restaurant. Other than that, this place is overall enjoyable and we come here whenever we can!

Always very fast, and very polite. Willing to go out of their way to get you your food. This is one of those of consistent Chinese food places. It's always hot, fast, and good. Their are a few better places I'm sure but they are farther away and don't deliver. This is our go to when we are hungry and always get a solid meal.

We’ve always loved the food when we go here! The food was still good on our last visit. Unfortunately, they took the buffet service out. In addition, the area around the original buffet area is cluttered and messy. They might be in the middle of renovating or cleaning so we’ll give them the benefit of the doubt. But the clutter and mess negatively impacts the surroundings inside the restaurant. Other than that, this place is overall enjoyable and we come here whenever we can!