So lazy! This is the 3rd time! Drinks destroyed from packaging & order 16 sauces to get 2. Delivery: I've worked in the food service industry for 13 years. Think ahead how the customer is going to receive it. It doesn't take rocket science to realize that the larger drinks need double stacked drink holders (or 3). And if I order 10 hot mustards I get 0. So I order 16 and get 2. That's why I order 16. Dining in: when I dine in the people that work here are lovely at lunch. Food: I remember now why I never order the cheese rangoons. They're always soggy. Orange chicken, honey walnut shrimp and chow mein are good as usual.

Went after work to get dinner and got home after showering to eat and boom a whole hair on my shrimp did not even take a bite , drove back to only be given smirks and rude comments in Spanish by the manager because of there mess up I was very calm about it I have no hair I noticed going back in the females hair was not properly put up this was at 8:50-9:00 pm we all spend are hard earned money and should not have to deal with rude behavior

I ordered through the app, I pull up in the drive-through and they asked for the phone number associated with the account, I explained that I didn’t enter a phone number when I made the account. Then they asked for an order number, and I explained that I never have to verify that, just my name. Them I had to explain what was in my order. Then they proceeded to verify again if that’s my name when I get up to the window. An overcomplicated, convoluted process that I have never dealt with in previous experiences. How many people are ordering from this location within that short of a timeframe that would be named Justin H? And the sauces I requested in the app didn’t get included in the bag. I’ve had better experiences during dinner.

Placed on online order. Waited 20 minutes in the drive though and had to yell my name at the cashier after a 5 minute hold. Doesn’t speak hardly any English. I then get told they don’t have it, I come inside and it took 10 minutes before I was spoken to. Every employee including the manager on duty should be fired. It’s not hard to make things right when you screw up and hand out the wrong order and don’t want to admit it. I saw them handing it out to someone in front of me.

Don't eat at this location bell rd & 9th st , found a piece of gum wrapped sticked to a penny inside my fried rice. I called the store to complaint the lady told me to come in for a refund, I showed up to the store 10 mins later & she then advise me she couldn't give me a refund and that I had to come in the next day when a manager was there. Worst customer service ever!! If I could give 0 stars I would.

Just wanted to do a shout-out to Maggie. Her customer service skills are amazing!! She represents Panda Express well and deserves the recognition!!! She works well under pressure and recognizes her team her team mates on the kitchen!!

So good turkey club, cute little games for kids. They just need to do a little remodeling for the tables and chairs

This used to be my go-to place for chicken wings, been eating here for years, the wings were always saucy and very meaty, unfortunately they have gone downhill, I don't know if they're under new management but the wings now are so thin, barley any meat on them, theyre almost as thin if not sometimes thinner than my own finger, I always come thinking "maybe this time they'll be better", but I never listen to myself and they always disappoint, this place was amazing, unfortunately, unless they get the old wing supplier, this place will most likely be closing soon from the loss of customers. Not to mention that the prices have gone up, it's fine if the prices go up as long as they provide better food, unfortunately they have provided worse quality ingredients and have started to charge more, I hope someone from management sees this because I'd really hate to see this place go down.

I decided to try the classic Poke bowl and it was very disappointing. When I got there I asked for asked for Diet Coke and the girl at counter said they didn’t have any. A guy interrupted her and said they did have it but then suggested a different drink. I decided to just get a sparking water bc I felt like there gonna give me regular coke lol. The rice was very hot and the tuna had hard and soft texture. I asked i kindly asked if I could get a refund but they said they could only exchange it for something else. The guy looked annoyed that went up to say something about the food tasting weird. They didn’t even apologize even tho I had barely took a few bites. I decided to choose the Phili cheese steak moms way. It was okay, it was was bland and the bread was also soggy. The whole layout of the place was also confusing, it’s basically four different restaurants into one.

Went here with my sister and myself and found ourselves disappointed. The premade bowls are fine, but the build your own bowl is an extra $5. I am gluten free so I was happy to find out they had the option of gf soy sauce. When the bowls came out, each had a huge scoop of imitation crab, which as a celiac I can't eat. Overall, mediocre quality for the price. Lots of rice and imitation crab to keep prices low, I suppose.

Service was excellent. The atmosphere was pretty annoying because the music playing sounded like blown speakers. It would have been better if they just turned it off. I have never had Jack in the Box but I really liked their burgers.

Y’all need to close this franchise down and open up something with better quality and better service. Hours of service are efficient for early workers in the morning. Coming in today and no one‘s even working. I didn’t even like anybody was on property.

It was pretty good, not fresh fresh but ok. For 2 of the smallest items with 2 drinks it was $25.00, which is excessive. I could make what we had for 1/4 of the price. It tasted good though.

Tasty Food, Great Service, But Watch Those Portions and Prices Panda Express offers delicious dishes and the staff is incredibly friendly and helpful. However, I was a bit disappointed with the portion sizes compared to the prices. It felt like I wasn't getting enough for what I paid. Also, getting basic necessities like napkins and sauces was surprisingly difficult. It almost felt like they were trying to charge extra for those. Overall, it's a mixed bag. If you have a bigger budget or don't mind smaller portions, you might still enjoy it for the flavors and service.

We always enjoy the food at Panda Express and love their Boxing Day gift card specials as well. The food always taste fresh and flavourful and the service here is also always reliable. Will I return- absolutely yes!!!

This location is awesome in my opinion, it's unique with their ability to facilitate drive thru orders. The food is always good and I have never had issues with my orders. That being said, I am not sure why some customers are complaining about the lack of certain food items toward closing time. They ensure quality at every level and would not waste food by having to prepare an entire serving of lets say rice.. especially when you are simply ordering one serving, be more realistic with your expectations.

This is one of the best Panda Express restaurants I’ve been to. The food was fresh and delicious. Service was great. We sat outside where there’s a couple of tables and enjoyed the fresh air.

Been to this location several times never had an issue when the lady in the front asked me if I would like to donate the rest of my change I decided not to this time. After that, she had an attitude. Not to mention, the food was almost lukewarm to cold. I get better food and service in the Phoenix locations. And that’s saying a lot.

I'm a huge fan of Panda Express! Their Orange Chicken is absolute perfection - crispy, savory, and bursting with flavor. The service is always quick and friendly, making it a great option for a fast and delicious meal. I also appreciate the variety of options, from classic Beijing Beef to veggie-packed dishes like the Steamed Vegetables. The food is consistently hot and fresh, and the prices are super reasonable. Whether I'm grabbing lunch on-the-go or dinner with family, Panda Express never disappoints!

I remember maybe about a year or two ago the food here was not as good it lack flavor so I stopped coming for a while. Recently I started coming again a few months ago i noticed the food had improved a lot, it now has more flavor and it’s actually more tasty . I was surprised and happy as this is a very close location to me and convenient to eat after I shop ! Will definitely continue to eat here as also I always feel welcome with how nice and friendly the employees are.

The food was acceptable; however, the staff seemed quite unenthusiastic and gave off a vibe of not wanting to be there, which was disappointing. The firecracker shrimp lacked freshness, and while the orange chicken was reminiscent of standard fare similar to Panda Express, the chow mein was just average.

Good location. I don't like the manager. I seen him treat am employees very bad during the pandemic. I called corporate and complained. But who knows if he got fired or not. He should have been. The food is great tho. The employees you can see are very nice and polite and clean.

Thank You for the Excellent Customer Service! I just wanted to take a moment to express my gratitude for the outstanding customer service I received during my recent order of 25+ plates for pick-up. I specifically requested that each plate be labeled, and I was thrilled that my request was met promptly and accurately. Thank you very much for your quick and exceptional service! It truly made the process seamless and enjoyable. Looking forward to ordering with you all again!

I walk in and I'm greeted by the staff. Everyone is very professional and productive. They had fresh orange chicken on the line and I waited 5 min, max. EXCELLENT SERVICE! TWO THUMBS UP! Thank you for your service.