Update... 6/6/24 we are here again, and I'm here to tell you I must've been in a bad mood the first time, or I caught them on a bad day, but this time the food was fantastic. I had Gen Tso, and she had pork lo mein. Both just as good as it gets. We had pork egg rolls that were good, and one of the best hot&sour soups I've had in Knoxville. The service was speedy with courteous staff. The food was good, but not great. The chicken was good breast meat, lightly breaded and crispy, which I enjoy, but the flavor was only mediocre

We were in the area and craved Chinese food. I found this restaurant online because it had the most stars. I can see why! We ordered mixed lo mein and beef egg foo yung. Oh my! Hot and so tasty! Highly recommend!!

I just had the buffet there today for the first time and the food was delicious! I had the mouthwatering egg rolls with an orange, bread and chocolate pudding. The sushi was amazing! The service great and the atmosphere was really nice! I will definitely go back. Highly recommended! 95 A

We used to frequent this establishment alot more, when we lived closer. We went back today for lunch, Not much has changed. Decent food, price may have went up a little (understandable) service was good even with the large lunch crowd.

The server was very nice and accommodating, which I appreciated. However, the teriyaki chicken meal was a huge letdown. It was about 80% mushrooms, which wasn’t disclosed on the menu, and barely had any chicken—especially compared to the sweet and sour chicken. The portion of actual chicken was incredibly disappointing. After I brought it up, they replaced it with sweet and sour chicken, which was good. The egg rolls were also solid, and the other meals at our table looked much better. The people I was dining with seemed happy with their meals, so it seems like I just picked the wrong dish. My wife ordered the bean curd home style. It wasn’t bad, but it wasn’t spicy as advertised and was about 90% vegetables with very little tofu. Also, their water tastes awful. Another issue was how freezing it was inside. Everyone at our table had to keep their jackets on the entire meal, which made it pretty uncomfortable. Overall, I was really bummed about the teriyaki, but the sweet and sour and the great service helped salvage the experience.

Some of the best Chinese food I've had. The Eight Treasure Chicken was incredible! Service was good and friendly too. We went on a sunday afternoon and all meals were only $10, which was a really fair and competitive price. Will be back for sure!

It's a small and outdated place that seems to do most of its business through carryout and delivery. However, don't let that fool you. The food I have gotten is always great tasting, portions are very generous and everything always tastes so fresh

I ordered through doordash tonight. My veggie chow mein came with something extra, a staple. I found it with my first bite which hurt my tooth, but not a permanent issue, it's just sensitive now. I called to complain at the store, and no one spoke enough english to understand what was wrong. They need something to figure out what is wrong when a customer has a safety complaint. That is a metal object, very dangerous. The picture attached is where I put the staple back into the food to show its size. Again, I found it with my first bite.

Expensive. I ordered a 1. mixed vegetable I specifically asked that the vegetables in the photo would be in this order (look @the photos) VERY disappointed. I paid $10.49 nothing but broccoli, onions, green peppers and a few shavings of carrots. 2. shrimp w-garlic sauce it had 3 pieces of shrimp then I paid an extra $2 to turn my side (white rice) to fried rice ended up with white rice drenched in soy sauce with onions! $12.49. Finally 3. Singapore chow mei was the only thing I could say was worth it $11.49 with white rice. VERY disappointing. I do not recommend this place. Wasted almost $40

Fried rice is barely fried, if at all. Also there was no pork in it. It's almost translucent with barely any flavor. The prices they charge is ridiculous. Where I'm from in CT, cost of living is much more... yet Chinese food especially is about $1-2 cheaper on combos and in general and that INCLUDES fried rice that is actually fried! Pictures of pricing for comparison: 1st is in CT where I ordered from as a regular. 2nd is Chen Garden

Egg roll was burnt. Teriyaki chicken was burnt. Chow Mein noodles were under cooked, or maybe just old. North Broadway location is MUCH better!

Absolutely horrible food. Was burnt super bad and old like it had been sitting under a heat lamp for hours. Waited about 20 to 30 minutes when I was the only one in the drive through line and there were like 3 pieces of orange chicken. Kids were cussing and playing around to much in the back. DON’T TAKE YOUR MONEY HERE.

Typical Chinese restaurant, but worst sweet and sour chicken I have ever had. All fried outside, barely enough chicken to flavor. Like a french fry, but not as long. I’m boggled, definitely won’t order here again.

Lady was super friendly and sweet, but.... Worse chinese food ever. My spring roll was mushy inside. My chicken and broccoli wasn't in any kind of sauce, it was pure water. My wonton egg drop soup broth was thick like mucus. And flavorless. The wonton was edible but not great. More noodle than meat. The shrimp in my shrimp lo mein was mushy too. Very disappointed. Will not recommend or go back. Waste of $40

This was the first time I ate at 1 and it'll be the last time I eat at 1. The place was awful. They had food all over the floor tables. Weren't clean the food? I can't even say enough about the food it was. Terrible They had a bunch of empty stuff. They didn't have no green beans, which is what I really love. I love green beans with some chicken. They didn't have any of that. Everything that we wanted, my friend, and I were like. Oh, we'll have to wait 9 minutes, 13 minutes and it's like. Oh, my gosh We came in there for a quick lunch.And it was just terrible, very disappointed for my very first time, ever going . I did end up getting some chicken which was completely dry. I seen the guy over there checking stuffed with his little thermometer and I'm thinking. What is he checking the some of the food that was there? Was so overdone or just had been looked like he'd been sitting there for days?No, thank you, and will not eat here ever again, they didn't even offer us any sauces to go with off food, which was terrible

I've used this place well over fifteen times. The last two times, I've ordered ahead on the app and still have to wait up to 30 minutes once I get there at the time it says the order should be ready which is absolutely ridiculous. The super greens are always so inconsistent. You are either getting a well cooked blend of greens that's never the same mix of vegetables or you're getting a mix of near raw greens. If it wasn't the healthiest affordable fast food option available, I wouldn't keep torturing myself with how poorly run this location is.

A simply decorated but cozy dining area. You have to order from the counter area and they call out your dish when it's ready. The price for my chicken and vegetable lunch was only $8.50 and it was a generous portion. I will go back again to try more dishes.

While the food tasted good, my Chicken Mei Fun had a bunch of mildew on the cabbage/lettuce. 😷

Food is average for a panda express nothing special here. The force the up sell on you like a small bottle of water is only for kids meal and you have to buy the bigger bottle of smart water which they charge you way to much for. Service overall poor and they need to clean the dinning area

Got there late...45 min before closing. Ordered beef and broccoli as part of my dinner.I didn't realize they were out of it. They were heading to the kitchen to prepare some for me. I told them no...I didn't want them to go to the trouble so I chose another entree. Great staff and service...very friendly.

Very nice locally owned restaurant we always see the owners there and have always enjoyed getting their food to go got time to sit down and eat and enjoyed that also

We love eating here after church. I honestly think people are very harsh when it comes to reviewing Chinese food restaurants. They get mad when the waiter isn't overly enthusiastic and I think that's not a fair. Our waitress here is quiet but always polite and helpful. The chicken and broccoli was very fresh and seasoning was perfect. The crab rangoons are sweet and crispy. They pair well with the sauce. I think the lunch portions are the perfect size. We will keep coming back!!!

Last night was my 3rd time coming through the drive thru at this broadway location & all 3 times McKinley was in the window with a huge smile on his face and great manners, he is really a great example of how an employee should be! His momma raised him right that’s for sure! This man definitely needs a raise and I will always visit this exact location solely because of him and his comforting attitude!

Great food! I went by Panda Express after a long hard day and hadn’t gotten to check my bank account and when I got to the window I didn’t have enough to cover the food and could only pay half. I asked if they could take off my food so I could still give my brother his birthday lunch. After I had payed they handed me the food and they still gave me all the food and told me that even though I couldn’t pay for all the food I could still have my food! Awesome place to eat. They have great food, great customer service, they’re very quick, and obviously still care for their customers!