Went there twice recently. It was good, and as expected. For this city location having a good standard meal knowing what you'll get that's not fast food is a welcome thing. I'd go back. I will say that waiting for the check can be slow, but the second time wasn't too bad. I also don't need drinks and upsells to be pushed as much as they were. I had the impossible burger and the chicken sandwich, both good.

The food was awesome! Everybody enjoyed their food from steaks to salmon to vegetarian plate. The surface was right on point and very attentive. Love the atmosphere it's very quiet and cozy. We had a great time, and our waitress was very accommodating to all our needs for a party of five!

One of my favorites in the area. I order there quite often and have never had a bad meal. Their food tastes fresh, and it's the same at the locations in Rome and New Hartford. Their signature rolls are absolutely delicious and well prepared. My favorite is the Crazy Rabbit Roll - flavorful with just the right amount of heat... I'm addicted... The staff is friendly and courteous with attention to detail. I will continue to be a loyal customer.

Food is always Fantastic at Mitsuba, I was in the mood for the Miso Sapporo Ramen, unfortunately the Rome location does not serve the dish. Soooo we ordered the Crazy Coconut Roll & Beef Nagamaki. As always they brought us the great little free sushi prior to our meal. Service is always top notch.

Came through drive through no hamburgers only fried food so I ordered a #9 plain add cheese told them have an allergy to mayo and I get to the window they all me to pull to the front to wait on fries well word a few minutes then I see 3 workers come out none of them have my food with them instead they're sitting there smoking on a vape pen which I get weed is legal but shouldn't be smoked during work hours and especially in the food industry but that is what it is the one worker comes up to me ask me am I waiting for anything and I said yeah my order from drive-thru and they go well what was your order so I had to tell them and they go oh let me go check they came back out with my food 2 minutes later and said be careful the french fries are hot they just came out which they were they were cold so when I got home and we got our food out of the bag the order was wrong there was mayonnaise on the sandwich that I told him that there was a food allergy too so I basically wasted $30 tonight for dinner and then I tried calling and nobody answers it just rings and rings and rings..

Went there after ordering off the app. They were out of the items we ordered. Then they told me i had to get my refund through the app and they couldn't do anything to help me. The male manager with the long hair didnt even try to make things better. The app can take up to two weeks to return my money. How is the app selling items they dont have???? One of the items was a whopper. Never again.

Im sure I've had McDonald's food thousands of times in my life, and I can say without hesitation that this was the worst fast food I've had anywhere! I ordered my food around 6:30am and there is no way any of it was made the same day. The hash browns were grease soaked( this happens when they are reheated multiple times) and they tasted like they were cooked in old burnt fryer oil. The folded egg had dried out crusted edges( definitely not cooked same day). I'm not a very picky eater. Things can be subpar and I'll usually eat it anyway but this was one of the few times it went straight in the trash. I called the store and talked to the manager about the food quality. Instead of saying anything about checking on the food her employees were serving, she just assured me that it was fresh. Nobody could believe that food to be fresh, so I think she doesn't care at all about the food that is being served to paying customers. I think she should be evaluated by the owner and let go as manager. She did at least offer to remake the order, but that means little to me after you serve me garbage and tell me it's fresh!

We ordered four McDoubles & two small sodas. The burger patties were very dry. The buns were also dry. Observing the employees, they are not anything close to being a well-oiled machine. I do have to say that the girl who waited on us was pleasant. Take a look at the pictures of all the garbage everywhere inside and out. Inside, it was loaded with fruit flies and regular flies. The fruit flies actually came to our table. Upon sitting in our booth, we immediately smelled dirt. It was a very strong smell. That could be black mold because we did not see any dirt anywhere.