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New Island
After being disappointed by our go to Chinese take-out place I searched Google and read some reviews and we gave New Island a try and can say we’re making the switch permanently. My husband had general tso’s chicken which had great flavor, the pork fried rice was also good, my son was happy with his boneless spare ribs, I had the chicken and broccoli, I’m not sure if I wasn’t in the mood for it or if the flavor wasn’t what I’m use to, the chicken was tender but I enjoyed the general tso’s chicken more. The egg rolls were very good too, a bonus was not getting the small packets of duck sauce, instead it was the condiment container that was filled with the better duck sauce.
I recently visited New Island, And I was thoroughly impressed with their approach to customer service, especially regarding gluten sensitivity. From the moment I walked in, the staff was warm and welcoming, eager to assist with any questions I had. What stood out most was their extensive knowledge about cross-contamination and gluten sensitivity. The team took the time to explain their preparation processes, including how they manage gluten-free options to ensure safety for customers like me. They offered detailed information about ingredients and even provided alternatives when needed, making me feel comfortable and confident in my choices. The atmosphere was friendly, and it was clear that customer satisfaction was a top priority. It’s refreshing to see a business that not only understands the importance of dietary restrictions but also actively promotes a safe dining experience. Overall, I highly recommend New Island to anyone with gluten sensitivity. Their commitment to excellent customer service and deep understanding of dietary needs truly sets them apart. I left feeling valued and informed, and I can't wait to return!