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Happy Fortune
Restaurant has totally gone downhill after reopening from Covid. Food quality is poor. Customer Service, poor. Atmosphere, poor Prices went up portions went down and even the fried rice tastes like what you would get at a supermarket. I recently ordered boneless spareribs from here and it was burnt I brought it back and they argued with me. “This is how we make it”. There’s a restaurant up the street called Tack’s. It’s takeout And they have their own delivery. Food is delicious at Tack’s. I was mad for not going there instead. Will never use Happy Fortune ever again..
Today, I walked in and greeted them with a smile, and said. I was "New to the neighborhood and I'm looking for some good Chinese cuisine. May I have a menu?" The women stared at me like I was from a different planet. I than awkwardly started looking around and saw a menu I said "oh here it is. Thank you." She than, greeted a women that came in after me. Still not acknowledging what I've said. I go around and eat at places a lot, and I've experienced all types of customer service. But, this one was different. I don't want to try the food. I just have a feeling they won't appreciate the business I'll bring. You lost yourself a customer, and I didn't even get to try a single dish. I just know, the quality of how they treat their customers, is the same quality of the food they'll serve. I'm good.