The prices went up and their portions got smaller and you always feel like they are rushing you. I used to love the restaurant.

My favorite sushi place in the area. We order from Kiku’s almost once a week and they never disappoint. The food is always great and arrives quickly. They also have the best Bento boxes.

Ordered General Tao’s Chicken but it was mostly breading…chicken flavored donuts more like it. Yellow rice with some pork was ok.

Food is always amazing and the lady at the front is always so sweet and patient! The delivery drivers always also have patience and respect. My family will continue to order from here, our go to spot!!

Stopped by to grab some Chinese food to take home in this plaza over here in Staten Island. Not bad for the price but a few places are better in the area.. people inside are pretty nice and friendly so points for that.

The amount of money my family has spent here is infuriating. We have been loyal customers since moving here 3 years ago. Literally never even bothered to try another place and ordered from Chen's almost once every week. The way I was treated by staff today as a result of their poor business mistakes (everyone makes mistakes, but the way you handle them is what is important) tells me all I need to know about how I will spend my money going forward. When you are over 30 minutes late with a scheduled order AND not answering your phones so the delivery company cancels your order, the restaurant gets mad when their driver delivers to us anyway? I'm not sure what you'd do with returned food and that's something I'm questioning about this place now too, but to know that that's what you'd prefer to do with cold, soggy food, rather than making it right tells me everything I need to know to determine where business will go to going forward. I've always done delivery from here and only picked up in person about 2 times in the past. Those two times were unpleasant experiences from staff working there. Like, when you walk in, say hi? Look up? Respond to the person saying hello as they walk in? IDK, maybe that's just me lol. I let that slide because I tend to give the benefit of the doubt. Tonight, I realized I was right and should not have given the benefit of the doubt. These people are not worthy of my business. I will NOT support nasty people. Do yourself a favor and find a place that is built upon good people. It matters cuz they will do you dirty eventually. Side note: I won’t miss the disgusting delivery driver BANGING on my windows and door like a lunatic when the instructions are ALWAYS to call upon arrival. They are classless and unprofessional all around.