Called to ask if they could make black pepper shrimp although it was not listed on the menu. They said they would "ask the chefs" and call me back, which I thought was odd in general. Maybe 10 minutes later I called again and asked the same question-- it was getting late and I needed to find somewhere to order. I told them if they couldn't make it, it was totally fine and I'd find somewhere else to eat. They said they were still waiting on the response from the back and would call me back. 10 mins later after no call, I call again.. she said "Good news! We asked the owners and they said we can make that for you". She proceeds to take my order (upcharged sides, asks if I want the egg roll etc), and then gives me a time and a price.. 10-15 mins goes by, and I get a call from some rude lady telling me that black pepper shrimp was not on their menu and I could not order it and what else did I want. I told her the process I had just gone through and that I was told that they could accomadate... long story short she hung up and canceled my order. This whole situation took almost an hour. It's now past 9pm and I have to find a new place to order and hopefully be able to get some food. Waste of time and bad customer service.

Great hot and fresh food every time! Fair prices and big portions too! I've been ordering here for years and never had a bad meal!

Haven't been to the mall in forever & today decided to give Sino Wok a try. Service was great & overall serving size was enough for a family but everything lacked flavor (not enough sauce) seasoning on chicken & every piece was dry. I ordered the 2 item & rice combo Bourbon/ Mandarin Chicken. This place use to hit years ago but would I order from here again... Probably not. The total with egg roll was a bit over $12 but I should have stuck with my 1st choice of the Thai location which offered samples 😊

Chinese fast food inside the Cross Creek mall food court. The food was ok and the portion was good. Hot oil costs $1 extra.

January 4, 2025, 6:45 PM. Seems like call in and online orders are more important than in-person orders here because I was standing there at the order counter for 3-4 minutes before an "employee" asked me for my order. They didn't take my order until about 7-8 people got in line behind me. I asked for the "bigger plate" meal, which consists of 3 entrees. She asked if I wanted all 3 in the tray with the rice! They never do that. There would not be enough room for all that in the tray. Otherwise, my order would have been a bloody mess or just short-changed on my food. Someone needs extra training. I said no, I will have 1 entree in a separate container. "Which one do you want in the separate container?" I'm not going back to this place due to the incompetence of their staff. The location in town on Raeford Road is much better.

Bought to go food and surprise... received a burnt egg roll. On top of that, I had a very "charismatic" cashier that seemed to be disappointed at me because I didn't want to "round up" the price of my meal. She joked on how the credit card reader was having issues with my payment getting processed, because I didn't rounded up the meal price. This certainly was very childish and unprofessional.SMH... your not entitled to someone else's money! Also, Keep your opinions to yourself. Keep this place outside your "fast food to-go places". Do not recommend.

Ordered the Dragon & Phoenix, Beef with black bean sauce and Mongolian pork. Delish! Our server Nick was quick to take our order and made sure to keep our drinks refilled. And the owner is so pleasant, greeting you like a long lost friend. Yeah, the place looks closed from the outside, but inside it's cozy and comfortable.

I ordered from here through grub hub, and asked them to please make sure their packaging was securely closed and tamper proofed. This was how I received my food. When I called them back, they were very argumentative and said it was hard to close the bag. This here is completely open. Being a $60 order. I am not a comparative person, but I just want others to beware that if you get it through a delivery service, be prepared to receive it like so.

Poor customer service. Didn't even get my order in before I was totally turned off. Trash! (Mine you I'm hearing impaired and I shared that. Did you just yell at me??)

We ordered a vegetable fried rice and also chicken and broccoli. We weren't sure if they did have vegetable fried rice or they made it for us (which, if the case, was super kind). However, eveything tasted natural!! The chicken was really tender btw and the juices from chicken and broccoli tasted yum. Also, we didn't have that heaviness feeling which usually comes to us with added food coloring or preservatives.

Not sure why this is reviewed so low. I ordered off of Door Dash and was thrilled at how good and fresh the food was. The portions are great and the food is amazing.

Eww. They food is not fresh especially at night they offered me a free meal when I order again but I honestly doubt I’ll be back. Please believe the reviews. Don’t waste your money.

Had several meals here while staying in the area. My favorite is the rack of lamb which the staff will also tell you is the most popular dish. Also delicious is the saffron square spaghetti (fresh pasta with a delicious sauce) and the lamb burger (had this twice it was so good). The broccolini side is best without the olives in my opinion. I asked for this the second time I ordered and it was 1000% better. Not a fan of the veal meatballs personally. Too many mushy textures with the polenta but I bet they would be great on the spaghetti. Ordered a filet medium and it had excellent flavor and was a great quality but was cooked medium well. I powered through without mentioning but am sure staff would have corrected it immediately. Tiramisu and outstanding dessert. I can’t remember the names of the staff except for Antonio but all servers I had were exceptional. Overall this place is a gem and I would highly recommend it.

Enzo’s Steakhouse is truly a gem—the food is excellent, the atmosphere is stunning, and the service is warm and attentive. Our servers were lovely, making sure we were well taken care of throughout our visit. However, our experience at the Spring Brunch left something to be desired. While we thoroughly enjoyed the flavors and presentation, the portioning for the four-course meal was disappointing. We were seated as a group of four but received the same amount of food as the two-top tables around us, despite all guests paying the same price. This led to an uneven and frustrating dining experience, where smaller tables were able to take home leftovers while we found ourselves rationing our portions. When we raised our concerns, we were told that portions were determined by table size, but this did not align with what we observed around the restaurant. Fortunately, after speaking with a manager, additional food was provided, but it shouldn’t have required intervention to receive appropriate portions. For example, splitting an 8oz steak among four people resulted in just a bite each, and the egg dish was similarly scarce. Meanwhile, bread was plentiful, but the protein portions were not. Additionally, we were disappointed that several advertised offerings were missing from our experience. The promotion had included enticing items such as bread with crème fraîche to accompany various pastries and a carbonara dish served from a cheese wheel. These extras were part of the overall appeal but were unfortunately not provided during the event. We still love Enzo’s and would absolutely return for a regular dining experience, but based on this, we would not recommend attending a ticketed event where food is served family-style. If we return for a future event, we now know to request individual servings to ensure a fair portion. We appreciate the effort made to accommodate us, and we hope the restaurant will reconsider how portions and advertised offerings are allocated for these special events.