Great food and service. Definitely worth a visit!

I ordered the filet mignon with lobster and my partner ordered the steak, shrimp, and chicken fried rice The only warm thing was our appetizer and the lobster on my plate. Told our server who asked his manager what he could do. Was told they could only re-heat our meal in the microwave, well that’s fine. We get our food again 3 minutes later and it’s STILL cold. Literally the veggies were ice cold in the center. We left because we can re-heat it at home. $60 meal for cold food. Extremely disappointed. We were there for less than 30 minutes

The food was TRASH. The General Tso's chicken was soggy and way too spicy to consume. The Crab Rangoon was super chewy - either way undercooked or stale. Regardless, do NOT order from here. Instead, A Mandarin is much better. I would have ordered from them, but they are closed on Monday's. Unfortunately, I chose Golden Lake instead. I contacted them for a refund was more or less inedible, they refused. Horrible customer service I will never be back to Golden Lake.

I ordered on 3/20 because I was working late and the food was disgusting. Not fresh, not good, really greasy. The shrimp egg roll had the tiniest shrimp, the crab Rangoons were cold, gross and just poorly done. The pork in the fried rice was all fat and the rice tasted stale. I threw everything away. Waste of $15.

This was absolutely the worst Chinese restaurant I have ever been to in my life. We ordered Singapore rice noodles, house special fried rice and beef with broccoli. Everything was awful. The noodles were absolute mush. The rice was a very strange yellow color. Not normal for fried rice and the beef. I’m not quite sure what that was. I do not recommend this restaurant to anyone ever.

We called and placed an order over the phone and the lady who answered the phone did not have a good grasp of English. Arrived and when we checked our order in the car there was missing items. Our order consisted of four lunch specials, dumplings, and a pint of fried rice. We received two lunch specials, one order of fried chicken, and dumplings. The price was as expected so I did not catch the error earlier. When my teenage brother went in they made one of the lunch specials to replace the fried chicken and when he told them we were still missing items a man came out of the back and began yelling at him. As the receipt they gave us was not itemized there was no way for us to prove that our order was incorrect. We can work with the order being wrong as that is something that occurs in business but for someone to think it is acceptable to yell at young customer is unprofessional. I would not recommend this establishment at all.

I would give this place 0 stars if I could. Tried them about 2 weeks ago and had a terrible experience. Order was not completely fulfilled, items out of stock, prices inaccurate on menu. I walked out missing 2 meals and the food was just ok. I was charged $61.10 on my receipt and upon checking my credit card statement “China Maxim” or “Hippo Kitchen” as they’re now calling it, charged me $144.50! Do not go here

This restaurant is a scam. Customers beware. Ordering takeout on their website was a compete nightmare. Missing large quantities of food, was charged literally double which was not reflected on my receipt, pretty sure this is illegal. No customer support provided. Was left with very little food and paid double for it… total scam.

They rushed my food so they could go back to eating they own food my rice was hard and meat was chewy when I went back and they was rude to me yelling at me

One of the best places for takeout, couple running the place are awesome and very friendly

Very rude staff. Asked if I could sample the orange chicken. Response was “you’ve never had orange chicken before.” I said not from here. He says, “orange chicken is the same everywhere.” His coworker steps in and says actually it’s not and sends him to the back. This was the only reason I didn’t walk out right then and there. So disappointing because I come frequently during lunch breaks but the disrespect paired with high prices is not worth it. I will not be returning. Wok in the fashion district has a significantly friendlier staff.

Patricia, Maya, and Jayonna, was so pleasant and made sure my food was fresh!!!!! Been here so many times and never received the kind of service I received today from these ladies!!!!

Called to asked if the wonton soup has pork in it the guy on the phone just wouldn’t answer the question. He asked if I wanted a small or large . I told him I was interested but it depends if it has pork in it. He then said nothing then said do you want the soup ? I said do it have meat in it ? He clearly didn’t speak English but he ended up hanging up on me because he didn’t understand . I’m not sure how they run a business like that not understanding what people are saying . The food looked great online and I would’ve purchased but that was a bad phone call

Made a doordash order for spare rib tips and plain rice and they gave it to me without rice when i called they said i should’ve payed the extra two dollars for fried rice. This is honestly ridiculous

Food is just okay. The people who deliver always seem to have an attitude and they alway cheat my out of something. For example the last time I ordered i got cheese wantons and I was suppose to get 10 but they only gave me 7. Also they cheat you out of money because they didnt update their menu and prices are high so watch out for what you pay for.

Food is pretty good especially rib tips

Ordered an ordered a order and forgot my tea however acted like I was the slow one

Placed an order for 2 large plain fried rice, lady that answer said it would take 15-20mins. 35 minutes pass so I decided to call just to see if order was on its way, same lady that took the order tells me the delivery guy is in the area. Another 30 mins pass so I decided to call again now another person answers and tells me the delivery guy is on my street. After another 20 minutes, no call,no show, no nothing and an hour & 25 minutes wasted. Very unprofessional and rude of their part.

I ordered from here at LEAST once every two weeks and would spend substantial money for it being Chinese food. I placed my order online and 1 1/2 hours later, still not here. I called and after waiting 10 minutes for them to “look for it” they said oh we didn’t start it yet, you still want it it will be another 40 minutes to an hour. No, I’m sorry, nothing. Just kept saying, you want it or not. Lost a loyal long time customer and all of my family and friends that I had go there will stop too. The food isn’t THAT good for you to not pay attention to orders and have NO basic customer service skills when called. Disgrace. DO NOT GO HERE. Rude employee

My family and I love it here! It’s our go to take out location. The wings and fried rice are the best!!!

I have been coming here for about 20 years. Great Chinese food and amazing roast chicken. You can smell it down the street.

Karaoke Tuesday is always a good time. The music is good, the performers are good, and the atmosphere is infectious. There are always way too many customers for the staff to serve efficiently, but they do try.

This is going to be short, take this with a grain of salt. I’m looking for Chinese food and normally I want Chinese good on the healthy side if things but I walk into Kwok Food King and was greeted by the lovely lady and ask if and when I’m ready let her knows. Few times later, I order my food but had to wait because there is only one food right now. A family was waiting for their food and mine came soon after theirs. The woman again, thank me and I thank her. That Homemade iced tea wasn’t sweet (that’s a good thing) it’s tea with lemon. That’s it, perfect. If you get homemade iced tea from others and it’s crazy sweet, then you know the owner and cooks do not care about your health. I know this is kit 4-5 start dynasty dinner or meals that I normally will have back in China. But this is America, I get what I can get, lol. Food was good too and not over cooked

Called in a large order for delivery, staff were very nice and patient with our requests. Delivery was quick and food is delicious. Their lunch special is so worth it, $7.75 for entree with rice and soda/soup. Will be ordering from them again.