Tried for the first time - had boneless spare ribs with fried rice - very good. Egg roll was chonky and crispy. Crab rangoons were pretty good as well. Used the order online option - no trouble. Order was ready within 15 minutes. Will definitely be back!

I saw this place in East Haven ai was out for a bike ride. I’ve been craving Chinese food and haven’t found my go to spot yet. I ordered shrimp in lobster sauce and tofu with mixed vegetables. Both came with rice, and my total was about $28. There’s enough food for three or four meals. I’d definitely go back! My only complaint is that they don’t deliver to my area, but none of the Chinese places nearby seem to 🥲

First of all, if I order delivery and pay for it, it’s for a reason. I have a special needs adult and cannot step out at times. I placed an order for chicken teriyaki. Not asking for much. I called because the chicken was burnt and the rice was uncooked. No flavor whatsoever. I call back and the guy I talk to says, if you want a new order you have to pick it up. I tell him my situation. After debating back and forth with him, to bring me another order. He says: I hope you tipped the driver good, because now I have to send him back. Tipped him $5 btw What kinda customer service is this!! I called back and told him I did not want the order. That I was not gonna ever order from here again. If you show no compassion from my situation, then you do not deserve my money or time.

I've ordered from Chinese Kitchen New Britain around less than 10 times now. Each time, their prices end up changing despite me ordering for the same stuff. I get Singapore MiFeng, Sesame Chicken Combo with Fried dumplings. Usually, all of that comes around $20+. But just recently, I ended up paying $40 bucks for the same stuff minus the dumplings and gave the driver a 10 dollar tip out of pressure from the lady on the phone. Shes also stated that if the Singapore MiFeng is separated, its $18+. same goes if you were to get the Sesame chicken combo separate, its yhe same price, and they dont take orders under $20 bucks? So if thats how you act realistically, you lose money and a customer. Thats the behavior you'll be met with if thats how you'll act towards your customers. Business is Business, this I understand. But to haggle your regulars for tips is a step closer to losing regulars. Safe to say their prices randomly increase and decrease based on who's in the kitchen and who picks up the phone. Most of the time I'll get a man who's sometimes short tempered and very little patience I have picked up from him. I wouldn't recommend trying this place out yet or at all for that matter unless moral improves in the workplace and for how they engage with customers over the phone. 2/5 stars.

The worst Chinese restaurant in New Britain Just moved here and ordered twice from here. The 1st was the wrong order. They gave me some small fried dumpling things saying it's sweet and sour chicken. When I ordered Garlic Chicken and pork fried rice. This time I had to take a stand. This is supposed to be Garlic Chicken and fried rice. Chinese are famous for garnishing their food and look at this for $12.00 and the taste is barely palatable. Once bitten twice shy. They won't catch me again.

The oil he uses to fry things smells and taste funny. Don't order food from here. It's empty for a reason

This is the best Chinese food in New Britain!!!! I’m originally from Bristol this is mine and my families favorite Chinese food spot! Everything is so jam packed full of flavor! I’m also very pregnant and often crave Chinese food and this just blows doors on all other Chinese food around here!!! Totally recommend any day or night!!

Where to start with new china..... 1st of all there place stinks walking out of there I felt like I caught COVID!!!!!I had to wash all my clothes!!!! Food was cold only rice was hot and egg roll, i try not to order too much from there I only go there when I'm in a pinch But I don't think I'll be going there anymore.And to top it off I went hungry I sat my bag on the table in such disgust /dismay that I didn't even touch my food, bag sat out all night! I don't know what happened to this place they used to be good!

First time ordering general Tso chicken, boneless spare ribs, sweet and sour chicken and crab Rangoon. The ribs had absolutely NO fat and were flavorful. The chicken wasn’t all breading and wasn’t greasy, decent size pieces of chicken. Crab Rangoon was delectable and didn’t taste like cream cheese like other places. Rice was bland. Overall the price was decent and everything was good and flavorful.

Ordered delivery from this place and while placing order I paid with credit card. They said 40 mins ended up an hour then they want payment and we said we paid with credit card over the phone and then just started talking to whoever was in his ear and magically pulled out the credit card slip that needed signed. We finally get things sorted out and start eating his white rice was all mushy and my fried rice had no flavor or peas or carrots in it. Ruined our whole meal and was tossed. $40 down the drain

Very tasty. I got the chicken teriyaki skewers and the general tso chicken combo with pork fried rice. Everything was hot and fresh. My only gripe would be I would like a little bit more sauce on the general tso chicken. Otherwise this is a super solid local Chinese takeout spot and their prices are very reasonable

I've been ordering from here for years now, even after they changed Owners. I was Trying to place an order tonight and was told I'm on a list to not to deliver to anymore. I have no clue why I have had no issues with them in the past ever.

Food was fire as always! always super hot, always super fresh always spot on they never miss! this is my number one spot in New Britain hands down.and trust I tried them them all definitely top tier compared to the competition.

Me and my fience thought it would be nice to try a Chinese restaurant since where new to being here in new britain and let me tell you.. the lady with the black hair has the worst attitude of all. On top of it the rice tasted burnt. And the chicken was so spicy I couldn't even eat it... we honestly threw our whole entire meal in the trash 🗑 Remind you I ordered Sesame chicken with no sesame and pork fried rice. The rice looked like Spanish rice and no pork. Never has sesame chicken and it be spicy... most of all this lady customer service was not it from the moment we walked in to the moment we walked out... if I could give this place a 0 star I would (but in order to leave a review I have to give a star)

New to the area so I was trying out different locations to eat at. This was one of them. The first few times they were really good but then the food started tasting bland, crab Rangoon tasting more sour than crab. I ordered today 7/31 and the crab Rangoon was nothing but air with a drop of the filling and then the chicken still had blood so it wasn’t cooked all the way through!!! Almost gave that to my 2 year old!

The boneless spare ribs are tender and flavorful, complemented by a sweet glaze. The shrimp with broccoli adds a fresh crunch, making for a satisfying, well-balanced dish that's perfect for sharing.

best chinese take out in New Britain. family owned business. they’re always friendly. prices are about average for chinese

Look, this is a basic American-Chinese food establishment. It's run by a small family. There isn't much of a dining area, and the tables are often sticky from not being cleaned. That said, the food is delicious, cheap, and in large portions. They're lunch prices are especially inexpensive. Do be aware that delivery is not available, BUT once you order the food in person or over the phone, it is ready very quickly. If you want a pleasant in-house dining experience, do not come here. Want some cheap and delicious Chinese-American food? Definitely come visit.

No flavor. Boneless ribs were hard. Fried rice was a bit stale. Only got like 6 pieces of roast pork. Never again.

Great Kung Po chicken, I’ve had it 3 times now. They always seem to have my order ready for pickup within 15 minutes or less. I would recommend this place to a friend.

Everything we ordered was delicious. The tostones were thick and crispy with garlic. The chicken fried rice was yummy. The chicken pieces in it were huge. Surprisingly the Jamaican beef patties were flakey and flavorful. We definitely will be ordering again. We really liked the variety of food selection.

I actually ordered there by accident. I meant to go to the Tasties in West Hartford. After driving an extra 15 minutes to get there and an extra 15 minutes to get home, I was pleasantly surprised by the look of the food, the taste of the food, and how it was packaged. I will return. I will drive the extra 15 minutes. The food was great. The portions were big I got general Taos, chicken, boneless ribs, and pork fried rice. It was all very good..

Received food an hour and ten minutes. When arrived it was cold. Also did not get my order right. No sweet and sour sauce and no white with my order. Fried rice was bland. It was my first and definitely my last time eating there.

Definitely 5 stars if you like Chinese food. We don’t order Chinese often but when we do, we pick this restaurant even though it’s not the closest to our home. The portions are big and they don’t hold back on the meat so if you order fried rice, you will find nice chunks of meat or shrimp, depending on what you ordered. They make the best and most fulfilling Happy Family. Boneless spare ribs and their Lo Mein meals are also delicious. Best Chinese place in the area!