Great food always perfect .A real cornerstone restaurant in New London county great food good prices .Hot and sour soup the best!

While I haven’t had any personal problems with my food, I can say that the 1 and 2 star reviews about to service and condition of the restaurant are 100% true. The delivery time takes forever even though they are only like 5 mins from me and the lady catches an attitude when you call and ask why the order they said would arrive in 15-20 mins has been missing for over an hour now… while I don’t have any problems leaving a tip I find it very unprofessional to beg your customers for tips, as a former server I 100% believe that tips are rewarded to you based on performance/service not just because your wanted to order food.

This food is so nasty burnt as hell! Just gross when I called to get some money back because the way it looks. The crab Rangoon have no crab meat in it and the lady told me that it was made with only cream cheese no crab in it at all! Wft

This place truly deserves the five stars.... This place has such great food. It is truly the quality and the quantity. They have this very special dark sauce that is so good it'll knock your socks off. They have scorpion bowls that are amazing. Boneless spare ribs in the chicken wings are so good they're mouth watering. A different style of fried rice that tastes super fresh. I would recommend this place to anyone. They've been open for years and that been great for years.

I just wish all of their food was at the correct temperature. Sometimes it's hot, and sometimes it's barely warm. Regardless, the flavors of all the foods are always great. Loved the soup broth and lo mein.

Good food for a good price! Can’t go wrong with the $13 lunch buffet special which includes sushi

The food will make a turd, but that's about it. It was very greasy compared to other local restaurants. The dumplings were like a piece of sausage rolled in a biscuit dough that was fried. My kids disliked it and they usually get excited about Chinese food.

The food wasn't that great in comparison to other things I've had, but the service was great! The woman at the front is as sweet as can be and her kids were very polite. I'll definitely be back, I'll just order something else!

Excellent! Moo goo gai pan was delicious! Tender velveted chicken and well trimmed veggies. Very friendly people and reasonably priced.

Love the veggie fried rice. Quick delivery polite and friendly

Brought in some lobsters for them to make 3 dishes out of. The Peking pork is better than NYC. And the best thing they make. Also, the mayo shrimp is nice and delicious They have American Chinese and more traditional dishes. I have not tried the American Chinese dishes

Sigh, spent 30 bucks here for rice to look like it is 7 days old and pork in it 12 years old. GREY? meat isn't supposed to be grey. Immediate red flag. I called and they told me it all tastes that way, no offer to remake it, no offer for refund. Just have to bring it back to get the refund? I'm sorry I have a job don't have time to run back and forth down rt 12. Pics prove it. No wonder you guys have TERRIBLE REVIEWS.

best hot and sour soup in the area that i’ve tried, and i’ve tried almost all of them! super fresh, excellent flavor, nice big chunks of tofu. thank you so much

Gotta say the only disappointing patt of ther meal was the generic, flavorless, yellow fried rice. I'd rate it a 3, as it was cooked well, good consistency, no hard pieces, no mushy pieces. Pork egg foo young was a definite 9.5. Perfectly cooked, perfect crispy texture and flavor. The dumplings were also great as was the ginger sauce. I'd rate it an 8.5. It's hard to get a perfect dumpling these days without MSG, but these were fairly close. Overall very happy with the meal.

I placed an order through Uber Eats that was labeled gluten free, the salt and pepper shrimp. I have an allergy and cannot eat gluten. When it arrived it was cooked in batter. I called and they said the batter is not gluten free. I asked for some remedy to the problem since I paid $19.20 for the entree and could not eat it because it was mislabeled. They had no solution. I had a terrible experience.

food was nasty all the way around. Crab rangoons were way over cooked as well as had very little to no filling. I ordered sweet and sour chicken and there was no sweet and sour sauce. the egg roll was also over cooked and the inside was cold. The batter on the chicken was overcooked as well but the chicken inside was not cooked all the way. I ordered this at 12:50 they said it would be 20 minutes. I picked up at 1:15 the food should have been fresh instead of overcooked and stale. Overall terrible experience and I do not recommend.

Been ordering for years and will continue to do so ! I always eat their food too fast to take pics ! General Tso Chicken is my favorite here

Do not get the boneless spare ribs. They burn them till they’re black and dry. I’ve ordered from here multiple times and everytime the food was charred black and all dry. Peking house is much better!

I went here last night with my fiancé, niece, and nephew. My niece was classified as an adult at 11yrs old and we had to pay the $15.95 for her which wouldn’t have been an issue if it weren’t for the fact that the day before my sister went in with the kids and paid kids prices for all 3 of her kids. I also ended up with a couple pieces of the honey chicken that tasted and looked like fish as well as raw chicken from the coconut chicken. Will not be returning and do not recommend anyone going here. Honestly I would make the drive to either new London or Wiliamantic over going here.

This is our first time here. It’s your typical Chinese buffet. There wasn’t anything outstanding here, but it certainly wasn’t anything terrible either. The waitresses were very intentive at keeping our glasses full. The place seems a little older and a little worn out. The price was good. There is certainly lots of parking.

We order delivery from here every time we want Chinese. At first, it was just because it's close by, but we keep coming back because the delivery is quick and the food is very good. I have enjoyed everything I've ordered from Lucky House and will be a loyal customer as long as I live in Norwich!

I have eaten a lot of Chinese and Japanese food. Whoever is in the kitchen here makes delicious food with soul. It tastes good, and it is light, so you can just keep eating. Complex enough flavor from simple and delicious ingredients. Couldn't recommend enough. Delivery is also fast, and easy. Thank you very much lucky house!

Went tonight to get my usual boneless spare rib combo. Gave young woman $15 for my $12 order. Asked for “handful” of soy and duck sauce. She comes back and hands me $1 for change. When asked about other $2 she motions to bag and says you got sauces. Told her that was normal condiments with meals. She says “you asked for extra.” I pointed out that I did not and simply asked for handful. I won’t be going back.

I asked for my chicken fried hard and it was pink and red not done at all.. just nasty couldn’t even eat my chicken..shiit the chicken wasn’t even cleaned ..a waste of my hard earned money!! U have to order ur food at the door I thought Covid was somewhat over lol.. but anyways I will never return here.