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Panda Express Chinese Restaurant - Phoenix, AZ
  1. Chinese Food
  2. Chinese Restaurant
  3. Arizona
  4. Maricopa County
  5. Phoenix
  6. Midtown
  7. Chinese Restaurant in East Indian School Road
  8. Panda Express

Panda Express

2282 reviews

Panda Express Photos

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Hours

Monday, 8:00 AM - 0:00 AM
Tuesday, 8:00 AM - 0:00 AM
Wednesday, 8:00 AM - 0:00 AM
Thursday, 8:00 AM - 0:00 AM
Friday, 8:00 AM - 10:30 PM
Saturday, 8:00 AM - 10:30 PM
Sunday, 8:00 AM - 10:30 PM

About Panda Express

Panda Express is one of the most popular Chinese restaurants in Phoenix, AZ, offering a wide variety of delicious food options for takeout or dine-in. Known for its fresh ingredients, friendly staff, and cozy atmosphere, Panda Express has become a go-to destination for anyone seeking authentic Chinese cuisine. Located at 998 E Indian School Rd, Phoenix, AZ 85014, this restaurant is conveniently situated in the heart of the city, making it easily accessible to both locals and visitors alike.

The restaurant operates with extended hours throughout the week, catering to a diverse range of customers. From Monday to Thursday, Panda Express opens at 8:00 AM, while on Fridays, Saturdays, and Sundays, the establishment stays open later until 10:30 PM. This flexibility ensures that there's always a convenient time to visit, whether you're grabbing breakfast, lunch, or dinner.

One of the standout features of Panda Express is its commitment to quality and service. The staff at Panda Express are known for their warm and welcoming demeanor, often greeting customers with smiles and bilingual assistance. Many diners have praised the team for their exceptional customer service, which adds a personal touch to the overall dining experience. Additionally, Panda Express is frequently complimented on its clean and well-maintained environment, which enhances the overall appeal of the restaurant.

When it comes to the food, Panda Express offers a diverse menu that includes a variety of Chinese dishes. From classic appetizers like egg rolls and crab rangoons to hearty main courses such as orange chicken, beef with broccoli, and General Tso's chicken, there is something for every taste buds. The restaurant is also known for its unique takeout containers, which are designed to keep your food fresh and delicious until you're ready to enjoy it. Many customers have noted that while the portions may seem small at first glance, they pack a powerful flavor that leaves you satisfied.

Panda Express also offers several promotional deals throughout the year, making it an affordable option for families and individuals looking to indulge in authentic Chinese cuisine. Whether you're dining in or taking your food on the go, Panda Express ensures that every visit is worth it with its high-quality ingredients and expertly crafted dishes.

Customer Feedback

The reviews from Panda Express customers highlight several key strengths of this restaurant. Many diners have praised the staff for their friendliness and bilingual communication, which makes the dining experience more enjoyable. One customer shared their appreciation for how the staff goes above and beyond by checking in on tables to ensure everything is satisfactory—a gesture that speaks to the establishment's commitment to exceptional service.

While most reviews are positive, there have been a few constructive critiques. For instance, one customer mentioned that while the food is fresh, they felt that the portions of certain dishes were less than expected. Specifically, they noted that the beef and broccoli dish had minimal meat compared to the portion of vegetables. Despite this, many customers still appreciate the overall quality and flavor of Panda Express's offerings.

Overall, Panda Express continues to be a favorite among locals and visitors alike. Its combination of fresh ingredients, friendly service, and welcoming atmosphere makes it a must-visit restaurant in Phoenix, AZ. Whether you're craving Chinese takeout or looking for a family-friendly dining experience, Panda Express delivers a taste of authentic cuisine that satisfies every time.

Panda Express Location

998 E Indian School Rd, Phoenix, AZ 85014, USA

Customer Reviews

3.0
2282 reviews
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Demy0015
Sep 13, 2024

I usually wait until I finish my food to review but, this place just made my day even better, all the staff is Latino and bilingual, very friendly, smiling and treating customers awesome 👌since you open the door is all smiles and a very fun welcoming to you. Place is very clean, fast service, good atmosphere. I hv been there in different states different pandas 🐼 and this is the first time an employee stop by the tables to make sure you are OK or need anything. 👌👏👏👏 Congrats to this team.

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The Sweetest Soysauce
Dec 17, 2024

This place is slow but the upside of that is the food is always fresh. I ordered a bigger plate which was 2 orange chickens and 1 beef and broccoli. They put the beef and broccoli in the red takeout container. Might as well have ordered super greens because when I opened the beef and broccoli it was all broccoli and two tiny, sad pieces of beef. Sad to pay for an actual side but they skimp out on the meat part of it.

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Alex Bauer
Jan 12, 2025

Order online, easy pickup, not really much of a wait. Food is always hot and fresh. The orange chicken and white rice are my favorite

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TheRealCortneyD
Dec 09, 2024

The service was HORRIBLE! The manager Rosa tried to deny my service animal and was extremely rude about the situation! After I explained that it’s AGAINST THE LAW to deny a service animal she again stated that there was a drive through. Something that should have only taken 7 minutes makes took 15-20 minutes because she wanted to argue about it she didn’t even want to see the service ID. She should definitely not be a manager risking the business by having a potential lawsuit at hand! Poor leadership! This is how she handled the order through the food together and didn’t give the correct portion just to try to prove a point! What horrible service. Will never go back to this location Rosa does not have customer care skills at all!

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Rick Rivera
Nov 14, 2024

Inside restaurant experience, line was long and what looked like customers with very complicated orders taking extra time to explain what they wanted I remained patient. However upon ordering I realized that the person taking the orders to start the order did not have command of the English language and had difficulty understanding what I was requesting. Often she would seek the help of other workers to interpret what I had said. There are so many other positions in the restaurant where you don’t have to actively communicate with the customer and felt that this person would be better served to work in the other positions due to the high volume of restaurant traffic in and within drive thru. I think her experience as a worker would be better as well. She seemed frustrated. I suspect she was placed into that position and she was uncomfortable with it. Management of this restaurant should consider the employee and the customer experience when deciding positions of communication in their restaurant.

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