New Great Dragon

New Great Dragon is a Chinese restaurant located at 22412 Linden Blvd, Cambria Heights, NY 11411, USA, offering meal takeaway services. For local users in Singapore seeking information about Chinese restaurants with takeaway options, reviewing customer experiences over time can provide valuable context. Based on the available online reviews, here is an objective introduction to New Great Dragon.

One of the earliest reviews, from three years ago, described New Great Dragon as "the worse Chinese food I’ve ever been too." The reviewer, a long-time resident of the area, consistently experienced a negative attitude from an "old guy" during order taking, phone calls, and even deliveries. This past experience led the reviewer to vow never to order from them again and to recommend a nearby alternative, Yummy Kitchen. The review also noted the absence of Uber Eats for delivery.

More recently, an updated review presents a starkly different perspective. This customer noted a significant turnaround in service, stating that it had "flipped... 100%." They reported that the food now tastes better, is consistently fresh, and the service is much improved and "very polite." This reviewer expressed happiness for the family running the restaurant, suggesting a positive change and the return of "real authentic Chinese food."

However, another review, seemingly from around the same time as the negative one, reported rude behavior. This customer advised others to "go somewhere else" and not waste their money and time. They claimed that when calling to place an order, the restaurant would hang up and state "no delivery," despite the customer attempting to place a takeaway order (as implied by the context of the introduction focusing on meal takeaway). This contradicts the later positive review mentioning improved service.

Based on these reviews, New Great Dragon appears to have a history of significant customer service issues and potentially inconsistent food quality. While a recent update suggests a substantial improvement in both food and service, past experiences indicate potential rudeness and unreliable service, including issues with takeaway orders and delivery (despite the current focus on takeaway). The conflicting nature of the recent reviews makes it challenging to form a definitive current assessment.

As the provided information is limited to these reviews, details regarding the restaurant's environment (for any potential dine-in service), specific features beyond meal preparation for takeaway, or any promotional information are not available. The reviews primarily focus on customer service and food quality, with one noting a significant positive change over time.

For local users in Singapore, the feedback for New Great Dragon is mixed and spans several years. While a recent review is encouraging, potential customers should be aware of past reports of poor service and food quality, as well as a more recent report of rude behavior and refusal of a takeaway order. For those in the Cambria Heights, NY area, New Great Dragon can be contacted at (718) 723-0831 or +1 718-723-0831 for placing takeaway orders or inquiries. However, it would be prudent to consider the range of experiences reported by other customers.