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Dragon House: Chinese Restaurant and Meal Delivery in Staten Island - Customer Experiences
  1. Chinese Food
  2. Chinese Restaurant
  3. New York
  4. Richmond County
  5. Arrochar
  6. Chinese Restaurant in Sand Lane
  7. Dragon House

Dragon House

145 reviews

Hours

Monday, 10:30 AM - 10:00 AM
Tuesday, 10:30 AM - 10:00 AM
Wednesday, 10:30 AM - 10:00 AM
Thursday, 10:30 AM - 10:00 AM
Friday, 10:30 AM - 10:00 AM
Saturday, 10:30 AM - 10:00 AM
Sunday, 10:30 AM - 10:00 AM

Dragon House Intro

Dragon House is a Chinese restaurant situated at 280 Sand Ln in Staten Island, New York. They provide meal delivery and takeout services to the local community, categorizing them as a Chinese Restaurant offering goods for sale.

Recent customer feedback indicates potential issues with their delivery service. One customer reported an argument with a delivery driver regarding a missed call and an unauthorized deduction from their change. This resulted in the customer deciding not to order from Dragon House again.

Furthermore, the same review mentioned a problem with the food quality, specifically describing a beef and cheese egg roll as being hard and inedible ("solid like a brick").

Another customer expressed strong dissatisfaction, labeling Dragon House as "one of the WORST Chinese food places on the island." This review alleged issues with food texture (being consistently hard), questionable taste ("doesn’t even taste like food"), and potential undercooking ("OR COOKING IT ALL THE WAY"). The reviewer went as far as to suggest concerns about the ingredients used and advised others to check their food before leaving the premises.

Based on these recent reviews, potential customers should be aware of the reported negative experiences concerning both the delivery service and the quality of the food at Dragon House. This information is presented objectively based on the provided customer feedback.

For those who may still wish to contact Dragon House, their phone number is (718) 556-0888 or +1 718-556-0888.

Location

280 Sand Ln, Staten Island, NY 10305, USA

Customer Reviews

3.0
145 reviews
M
Misha Winston
Oct 30, 2024

Better for pick up I will not be ordering again my driver argued with me that he called my phone I did not get anything sent to me. Long story short my meal was 12.50 I told the driver that I never said he can have a tip so I'm supposed to get 7.50 back and I only get 5$ so he took 2.50 it's not about the tip it's the rudeness I keep dealing with and now 2.50 taken without permission I called the shop and the guy said next time he will give me two dollars credit there is no next time I am officially done all that for a order of crab ragoon a beef and cheese egg roll and a soda 12.50 and a headache no thank you. Edit: The beef and cheese eggroll I can't break or bite it's solid like a brick

T
The Food Critic
Nov 06, 2024

This is absolutely ONE of the WORST Chinese food places on the island. Everything is either always hard or or doesn’t even taste like food to begin with OR COOKING IT ALL THE WAY . Please pleasee please save your money or suggest spending it elsewhere where . I’m truly scared there not even feeding the people actual food . Please be aware and always CHECK YOUR FOOD BEFORE YOU LEAVE

K
Kellie Hubbard
Sep 21, 2024

No fortune cookies which disappointed my son but the food is decent and they are fast. My husband loves their lemonade

F
Fuad Baghdady
Aug 21, 2024

We ordered chick wings over pork fried rice and beef & broccoli. So delicious!

D
D Mashk
Aug 21, 2024

This place is awesome the staff is super friendly on the phone and they deliver almost anywhere on the island so cool

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