Big Wong

Big Wong is a Chinese restaurant situated at 683 9th Avenue in the bustling city of New York, NY. Operating within the platform category of "Chinese Restaurant," Big Wong aims to offer a variety of Chinese culinary options to the local community and visitors. As a Chinese restaurant, it is expected to provide a menu featuring popular dishes and potentially regional specialties that are characteristic of Chinese cuisine.

Based on the available customer reviews, it is important for potential patrons to be aware of some reported issues concerning food quality and service at Big Wong. Several reviewers have expressed significant dissatisfaction with their experiences. One customer who purchased a combination of soy chicken and roast pork with rice described the meal as "very disappointing." Specifically, they found the roast pork to be "very tough and inedible," suggesting it may not have been freshly prepared. Additionally, the rice was reported as being "hard," further detracting from the dining experience.

Another reviewer shared a negative experience regarding a three-meat rice dish, highlighting that the "crispy roasted pork belly was super salty" to the point of being inedible. This indicates a potential inconsistency in the preparation and seasoning of their dishes, which could impact the overall enjoyment of the meal for customers.

In terms of service, one customer reported a considerable delay in receiving their order, stating that "the food preparation and delivery took nearly an hour just for one dish." This suggests potential inefficiencies in their order processing or delivery system, which could be a concern for customers looking for a quick meal or relying on timely delivery.

Furthermore, a reviewer who ordered a three-meat rice dish specifically requested utensils but did not receive any. This oversight forced them to use a "coffee stirrer from the hotel to eat," indicating a lack of attention to detail in fulfilling order requirements, particularly for takeout or delivery customers. The same reviewer concluded that "the business is run so poorly," advising others to avoid the establishment.

The collective feedback from these reviews paints a concerning picture regarding the consistency and quality of food and the reliability of service at Big Wong. While these are individual experiences and may not represent every customer's interaction with the restaurant, they should be taken into consideration by those contemplating ordering from or dining at this establishment.

Information regarding the environment of Big Wong is not provided in the given text. As such, an objective description of the restaurant's ambiance, decor, or seating arrangements cannot be offered. Typically, Chinese restaurants vary widely in their atmosphere, ranging from casual and functional to more elaborately decorated spaces. Without specific details, it is impossible to characterize the dining environment at Big Wong.

Similarly, detailed information about the specific features of Big Wong, such as signature dishes, unique culinary offerings, or any particular dining experiences they might provide, is not available in the provided reviews. Most Chinese restaurants offer a standard menu that includes a variety of dishes across different categories. It is unclear if Big Wong specializes in any particular regional Chinese cuisine or has unique dishes that set it apart.

Finally, there is no promotional information included in the customer reviews. Details about any special offers, discounts, or loyalty programs that Big Wong might be running are not mentioned. To obtain such information, it would be necessary to directly contact the restaurant via phone at (929) 614-6959 or +1 929-614-6959 or visit their location at 683 9th Ave, New York, NY 10036, USA.

In conclusion, based on the limited information available from recent customer reviews, Big Wong, a Chinese restaurant in New York City, has received negative feedback concerning the quality of some of its dishes, including issues with toughness, excessive saltiness, and staleness. There have also been complaints regarding slow delivery times and a lack of attention to order details, such as providing utensils. Potential customers are advised to consider these recent experiences when deciding whether to patronize Big Wong. Further information about the restaurant's environment, specific features, and any promotions would require direct inquiry to the establishment.