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Best Chinese Restaurants in Lathrop Avenue, Racine, Wisconsin | GochinaRose Restaurant Guide
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  6. Chinese Restaurant in Lathrop Avenue

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Dynasty Family Restaurant 0

Dynasty Family Restaurant

1532reviews

You can count on a great value with delicious food every single time at Dynasty. If you can’t find what you’re hungry for in their menu, you’re not hungry! Dynasty is a friendly place, with knowledgeable, hard working staff. The waitresses move fast, are friendly and have been there for a while so they are familiar with the choices, can accommodate special requests and know the system. They are up front with pricing, refill choices, add ons and custom charges, IF you would encounter any. We have had breakfast lunch and dinner and have never been disappointed. The portions are nice, you’ll leave full, often with leftovers. We have found fresh flowers at the tables nearly every visit. The bathrooms are clean and the decor is cute. There is a full bar, even a couple slot machines tucked away in the entrance way. Owners are usually on site and make sure things are smooth. If the parking lot is full, don’t let it scare you away, they will find you a table/booth or the wait will be shorter than you’d think. Definitely keep Dynasty in mind when you’re looking for a casual dining experience with tasty food served at a reasonable price, by friendly faces.

I’ve visited your restaurant three times in the past two weeks and ordered the same dish each time—it’s honestly the best breakfast I’ve ever had. The waitstaff, especially my server, has been outstanding. That’s why I left a $10 tip—because the service at the table truly deserved it. Unfortunately, my experience at the register left a very different impression. As I was reviewing my bill, I was simply trying to confirm that the tip wouldn’t be taxed. Instead of being acknowledged or asked if I had any questions, I was spoken to in a condescending manner and rushed through the payment process. The staff member at the register was dismissive and didn’t seem to understand or care about basic customer service or respectful communication. It’s a real shame because I genuinely love the food and the table service. But this experience at the register has made me question whether I want to return. Please train your front-of-house staff to treat all guests with the same courtesy and professionalism your servers show. Respect and communication go a long way.