They gave me old ass dried out chicken that clearly has been sitting out all day. And when I told them it was old they told me well I picked it up a hour later so that’s why it looks like this. This isn’t how hour old chicken looks. This looks like it’s been sitting under a warmer all day. I drove all the way to the other side of town for this food because I’ve been eating their food for years and I’m very disappointed. I spent over 50 dollars and the food taste crappy and old. Even the rice taste like it’s been sitting out all day. None of the food they gave me was fresh. When I called they told me to bring it back and they’ll add more sauce since I said it was dry. Will not be returning and will be disputing the charge with my bank.

Formal Complaint Regarding Poor Food Quality and Customer Service Dear YaYa Chinese Management, I am writing to express my dissatisfaction with my recent experience with your restaurant. I ordered food that arrived undercooked, with a completely doughy texture, and dry in taste. It was inedible and not what I expected after paying a $5 delivery fee. When I called customer service to request a pickup for the food and a refund, I was met with rudeness and ultimately hung up on. This level of service is unacceptable and has left me with a very negative impression of your establishment. I believe that serious changes need to be made at YaYa Chinese, as this experience reflects poorly on your commitment to quality and customer care. I hope to see a response regarding this matter & a full REFUND for the inconvenience for $46.94!!!!!