We ordered take out and when we received it and were eating the Chicken Lo Mein, there was a scrap of steel wool inside the dish. We returned to the restaurant and asked for a refund and an explanation. Staff was difficult and we only got a 20% refund even though our food was contaminated from “what they use to clean the wok”. Will not eat here again.

Truly a treasurable enlightening experience with fantastic food. The mix of their music and food is an amazing combination. Really got me thinking of how great of a variety of food they have.

Placed a take-out order for a sandwich and medium pizza and entered the store 20 minutes later. I then waited 50 more minutes for my order while being told that it was almost done for 40 of them. This was all while the order tracker had said the order was complete quickly after I walked in, so I had no way of knowing how close they were to actually being done. Manager and staff weren't unkind, at least, but nothing more than a quick apology was given even though other customers were telling them they should give me something for free for how long I waited. Also, I would've appreciated having chairs available so I didn't need to just stand there for almost an hour. The pizza tasted a little bit better than Domino's in my hometown, so I'll give them that, at least.

I would rather eat glass than deal with what passes for customer service at this location. Placed an online order for delivery because it's my mom's birthday. Delivery driver arrived and called when he was out front. I met him outside and he brought the wrong order, and said our order "would make it's way to the house eventually." Tried calling the store. The number is a robot that won't transfer you to a real person. The order never showed, but it showed up as delivered on the app. I got in the car and drove to the store myself. The guy behind the counter was nice, I explained my issue and showed him my app. He offered to remake the order for me, fresh, and the manager told him not to offer things like that to people. My order had been sitting in a delivery bag, not even in the warming oven, and the pizza was gross. My order never left the store yet they had marked it as out for delivery. I've been in food service for many years myself, and this was no way to treat customers. On top of that, I saw people touch computers/non food surfaces, then touch food with their bare hands without a hand wash in-between. I have never been so disgusted by service in my life. I truly hope these people strive to do better, as they care more about themselves than their customers. I advise you pick a different location if you want Domino's, but I can assure you my family is never going back to Dominos again.

The girl who checked me out was friendly and everything was super clean, but the food was awful. With the exception of the orange chicken, firecracker beef and shrimp, noodles, and the fortune cookie. The rice was hard and tasted off, the honey walnut shrimp still had the weird shelly thing on it (while being breaded so I couldn’t tell until I bit into it) and tasted rancid and the crab Rangoon's were rock hard. The rest of my food was good but the rice, honey shrimp and the crab Rangoon's was not very good. Panda has really gone downhill over the years.

Working at the mall, I frequent panda a lot, usually around 2 to 3 times a week. don’t get me wrong. I love their food, but the customer service is downright horrible. I have been lied to about wait times, ignored, and downright treated horrible. Working in sales myself I know how important it is to have good customer service and treat how to your customers well, and this Panda Express simply does not. Some workers are super friendly and even give me a discount for working at the mall but the two worst ones are Belen and the manager. The experiences I have had with these two are downright awful and I hope they get their stuff straight.

I had alright expectations for this place. I try to give the less popular or poorly-reviewed places a chance to redeem themselves. I was very dissapointed. I ordered the sweet and sour chicken entree, and all of the chicken was raw. The breading was still liquid, while falling off the meat. The rice was fine, and so was the service because it was very prompt and polite, but I guess thats because they didnt cook the chicken long enough. I will not be coming back, and I dont recommend this establishment to anyone.

It is just literally not good. Got the Teriyaki Bourbon chicken. It is swimming in liquid yet so dry. Even $10 is too much for this canned chicken. Would not be surprised if this is the next place at 3 rd street market to close.