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Dough Zone Dumpling House
Atmosphere is clean and bright. The service is nice because it is table based. However, they hassle you to pay unnecessarily. I ordered pan fried beef 3.5/5 and pork and shrimp 3/5 dumplings. They were served very unattractively upside down. Best thing on the plate is the pickled cabbage 4.5/5.
Really bad service at this location. We love Dough Zone, and it's our closest location, but we'll never come back. The management should look into the shift that worked 5-6 pm on May 2 as they do no care about customers and demand tips. When we came, there were 2-3 tables, including ours, and 4 wait staff. They NEVER looked at our table, never cleaned the plates (our table was covered in plates, zero space), they ignored waving, questions, ask to bring boxes to go, I had to go chase them to ask something, and we were one of the closest table where they were. They were the most inattentive wait staff I've seen in my life (I worked as a waitress in my youth, I can't imagine such ignore of the customers). We agreed with my partner that we won't leave tips. The bill was ~$48 and I paid with gift card of $50. The waiter who has been ignoring us or talking to us with sour face came with a pay terminal, used gift card and then said: "will you pay tips with debit or credit card?". Like this! I didn't understand, she said that tips can't be paid by gift card, so did I want to pay tips with credit or debit. I said that actually, we didn't plan to leave tips, because the service was horrible. Do you think she asked why? Apologized? She kept staying with paying machine asking me what card I'll pay tips with. I said I can maximum give 10%. She promptly inserted $0.01 on terminal, moved to tips page, gave to me and rushed away. I added $4 and still feel nauseous for doing this. Why did I give money to the abuser of a server? Servers in WA are paid at least minimum rate, same as cashiers, nannies at daycare etc. 20% tips are from the past (or some other states now) where wait stuff was paid $3-4 per hour and depended on tips. And even then, 20% are never mandatory, but for good service. The wait stuff that ignored us all evening and talked to us with sour faces, should not have an expectation of getting tips. Our Friday evening was ruined.