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Wong Kwok Chinese Restaurant
We recently moved back to Hampton Roads and have been looking for a good Chinese spot. We have found it in Wong Kwok! The staff are so sweet and cheerful, the food comes out very timely and the food is phenomenal; honestly, one of the best egg rolls I've ever tasted! The hot n sour soup hit the spot and the Moo Goo Gai Pain is delicious! We will definitely be back for more!
Messed up my order and then told me I told her the wrong thing yet made sure to charge me the equivalent of what I originally ordered. Very upset with the quality of customer service and I will never order from this place again I would rather cook at home.
China Sun
The lady was super nice. She did me a solid by giving me an egg roll last minute from another order so i wouldn't have to wait. Decent prices. Lowest I've seen in Hampton Roads. Busy stores and restaurants aren't here to kiss your a$$. Get your food. Pay and go home and enjoy it. Stop complaining about the person answering the phone. Maybe it's you!
This was my last visit. Noticed they treat customers as inhumane. Today I ordered at 10:50am, they said 20 min. I walked in at 11:10am paid and waited another 10 min for them to cook it. Upon paying asked how much, she didn't want to answer, charged my card then said the amt. Bag was almost tossed out the window and she shut the door. Looked in the bag a second time after I left, box was smaller than previous orders and food was loaded with pork. When I called back about size of the box she made it a point to say "You ordered house lo mein no pork." I SEE PORK! DON'T THINK I DON'T KNOW WHAT IT IS! Time changes things. I have had my run with your nasty attitude and thankless customer service. You said "I am sorry ma'am." Yes the SORRIEST I have ever seen! You will know how sorry you really are as you lose more customers!