VERY UNPROFESSIONAL, RUDE! Literally took my payment before asking my address, then got an attitude with ME because she had the wrong address. Told me she had family problems and do I want the food or not. Def did NOT want the food after her nasty attitude, says she sending my refund and hung up while I was talking. Not sure if it’s her establishment or what but will NEVER eat here again. Very poor customer service. Not the lady with the glasses but the other one. If you having family problems maybe take the day off or come in later but taking it out on your customers is unacceptable. Also refunds take a week apparently. If I could give negative stars I would!!

We order from Asian Express approximately once every three weeks. Every other order it seems we have an issue. Usually, it's just that it takes 1.5h for our order to be ready instead of 45m as promised, so we have started ordering earlier and waiting to pick up the food which has alleviated some of these issues. Most recently - they completely messed up our order. As in- gave us the wrong sushi even though the bag was correctly labeled. When we called to report the issue, they offered to deliver us a new order but this would have taken 45+m. We asked that they credit us on the incorrect order and we assured them we would continue to order from them. She responded she couldn't credit us as it was a big order ($87). She then offered a partial refund and stated it wasn't her fault since she was not present when the order was prepared. We accepted the partial refund. We will not be ordering from them again. She was also quite rude and yelled at us on the phone, even though the mistake was theirs. Wanted to warn others.