We have always loved Peking Kitchen/express and frequently order from them because of their fresh taste, generous portions, and consistent quality. Our usual favorite is Beef Broccoli and Mixed Fried Rice, which has always been a great choice. However, our recent experience was quite disappointing. We placed an order over the phone, and unfortunately, the quality did not match our expectations. The Beef Broccoli was mostly broccoli and watery sauce, with barely any beef to be found. It felt like we ordered “Broccoli with beef-flavored water” instead! Similarly, the Mixed Fried Rice did contain prawns, but was missing both chicken and beef, making it far from the balanced dish we expected. Online and phone orders should be handled with more care. Customers trust that they will receive exactly what they pay for, and such inconsistencies can be frustrating. I hope Peking Kitchen takes feedback seriously and improves their quality control. We love their food, but experiences like this make us hesitant to order again.

Service is TERRIBLE, they gave me the wrong order multiple times..I gave them the benefit of the doubt and tried them again and once again the gave me the wrong order adding vegetables that I am allergic to after I explained more than one on the phone while ordering. I repeated the order several times and they still got it wrong. When I returned the order for them to repair it… they removed the cold chicken ( from me having to get home and come back) and put it in a bag with a smaller portion may I add …They just lost a customer because I definitely won’t be eating there again.