Best customer service I've experienced in years. The food was amazing as always. Loved the dumplings and always recommend the lettuce wraps. We had the sesame chicken and the Mongolian beef. Both entrees were delicious and more than we could eat. I enjoyed a sushi roll and we had green tea for the table. My table mate could not handle the tiniest of spice in the dumplings and Leyda noticed and offered to replace them. I suggested just rinsing them off But they went above and beyond to replace them plus other things. Even the chef came out and gave us something. The manager came around to make sure everything was going well with our meal. I love the ambience and the drinks and I'm blown away by their hospitality. I highly recommend This PF Chang's at Grandscape.

Outstanding Service from David at P.F. Chang’s! I had the absolute pleasure of being served by David at P.F. Chang’s, and I can confidently say that he is the kind of employee every restaurant dreams of having. From the moment we were seated, David’s warm and welcoming demeanor set the tone for an incredible dining experience. His attentiveness was unmatched—he anticipated our needs before we even had to ask, making sure our drinks were always full and that every dish arrived perfectly timed. Not only was he knowledgeable about the menu, but he also made excellent recommendations that elevated our meal. His enthusiasm and passion for great service were evident in every interaction, making us feel like VIP guests. Beyond his impeccable service, David handled our table with professionalism and efficiency, even during the busiest hours. It’s clear that he genuinely cares about his customers and takes pride in his work. Employees like David don’t just contribute to a restaurant’s success—they define it. P.F. Chang’s is incredibly lucky to have someone of his caliber, and I sincerely hope management recognizes his hard work with a well-deserved raise. David isn’t just a great server—he’s an essential part of what makes this restaurant exceptional. We’ll definitely be back, and we’ll be asking for David every time!

This was our first time here. The food was delicious. The prices were reasonable. And the staff were efficient and friendly. Nice clean atmosphere also. We will be back.

We had a slight issue finding the place because you don't see it unless you are in front of the building, but it is between Schlotzsky's and Dairy Queen. The service and food were amazing! My boyfriend got the Amazing Tuna Roll, we shared the steamed and fried dumplings, I got the Volcano Salad (loved it! So refreshing!!) His best friend got the Crab Rangoon and the New York Roll. We were all very impressed and surprised at how good the prices were!

Food was not cooked correctly. I got honey “this is the worst panda I’ve ever had don’t go here.” sesame chicken and green beans are like so over cooked. I don’t appreciate robots taking my order and going so slow to do so. Also service was super slow didn’t even get asked for any sauces. So I had to sit there for 5 mins extra just to get soy sauce. On top of that there are some pieces in my food that looked like someone had taken a bite out of it

Moving out to this area from uptown dallas. Lovers & Greenville location never did us wrong. 2 months down the line trying out this location. Had a new item for 1.50 Upcharge (Black pepper steak) bet, specifically left off the orange chicken from my order. Had the sweet fire and sesame on my bigger. Not to mention straight up tired of the orange chicken (frequenting panda for the last 10~ years) Husband did order one portion of orange for his bigger. He goes to pick up the order (drive thru) handed off no problem. Condiments, cutlery, and the order neatly tied up. Brings it home and we open the first box. Appetizers we ordered. Wow we thought, what great customer service or maybe an accident. There was a 2x portion for the spring rolls & rangoons. Close to closing we thought must have had extra. Proceed to the entrees. All the stickers are labeled correctly. Upon opening though……. It was a total of 5 out 6 entrees on our 2 bigger plate. ALL are orange chicken. With the one exception of the kungpao… great. All three of my entrees are not included in addition to paying an upcharge for one. Being in the industry i realized that instead of dealing with the problem.. they faked it and hoped it would slide under the rug. No way on earth they doubled the apps. And didn’t include 4 entrees, especially when one was an upcharge. And didn’t refund The difference. Knowingly & that being said.. staff is incompetent or lazy… Either way. Will be following up with this tomorrow, at the location and Panda Express corporate.

Fried rice is not fried at all rice is brown and everything else is kept hot some were. No flavor nothing!!!! They used No wok to prepare this. No sautéed onions no sautéed garlic nothing. Just tossed around brown rice steamed peas and carrots and steamed old chicken some shrimp and some kind of beef and there you have it “ fried rice”. This place used to be good. But that was many many months ago. I will not be coming back and do no recommend this place to anyone. You better off going to panda Express . Don’t come here you will definitely feel like you got ripped off.

Portions are generous! Great food! I ordered chicken cashew and beef lo mein & the fried rice, I loved the garlic sauce in the lo mein but I received plain brown rice…? Not sure if I received their version of fried rice or just a plain rice? Overall pretty good food and pretty quick delivery.

The best lunch specials in DFW. The portions are Enormous. They barely fit in the Togo box. Good food and Good service!

The customer service was great. I forget the gentleman's name at the counter. I did love his customer service. The shrimp fried rice has no wok action The rice is artificially colored. The shrimp is boiled. It doesn't have the crispy bits that you get from a real wok. This is my opinion. I do appreciate the customer service but I was expecting fried rice. This is his best boiled and put together or steamed.