Been coming here for a long time. Very disappointed with the customer service today. I have ordered the same dish at Royal Chopstix (this franchise location, and Farmers Branch location) never had any complaints at all before. I had placed an order for the lo mein to go and specified for egg to be added if it wasn’t included, they said it was included. I get my noodles and I don’t see a speck of egg in there. So I go back next morning to ask them if they can just remake the noodles with the box so that they can see for themselves. They insist that they added it, and that there’s not that much and that they’ve never had this complain in 20 years. I said I’ve ordered the same thing over a long time and this is my first time experiencing this too. I told them about how I ordered from other branches including one that has now shut down. They then turned it around on me saying “eggs are expensive.” I said that’s fine I would have been happy to pay to add egg but it says it’s included in the noodles on the menu. Anyway, I didn’t want to create an argument so I just said feel free to remake it or refund it whatever you guys want to do. And then I literally see them toss the same noodles I brought in to the same wok- didn’t even care enough to try to make a fresh batch. But also they probably violated health code there. Day old noodles that I had brought back tossed into the same wok that they use for everyone. The lady who has usually been pretty nice then says “you should go to the farmers branch location, it’s better for you.” That’s what I get for trying to politely ask them to uphold their own standards for food. Not coming back here and done with this restaurant. Update: I found a piece of plastic in the noodles too

12/04/24: Very nice family owned Chinese restaurant. They do a ton of business on take out orders, but I enjoyed dining in. There wasn't a lot of customers dining in, but I observed lots of customers stopping by to pick up their order. The restaurant was very clean. I sat at a table and ordered fried rice and egg drop soup. My order came out pretty quickly and my food was very hot. The rice was really good and the egg drop soup was one of the best I've had. The restaurant is easily accessible from Jupiter Road. I'm happy to to support a local business.

I'm going to start this review with the service; the owner and employees are always on point with getting your order right and putting the food out as soon as possible. The dining area is clean. The food quality is good. One of the best things to get here is the Chu Chu Beef (literally beef on a stick); it is tender, juicy, crispy, and sweet. The egg rolls are crispy and well stuffed. One of my personal favorites is the Beef with Broccoli, which is savory with very tenderized beef. My spouses favorite is the Orange Chicken, which he describes as sweet zesty and crunchy with hints of spicy chili. To wrap up this review, it's pretty good food for a decent price.

I hate to provide bad reviews unless absolutely need be. The greeters were great as I'm sure everyone was. The food was just terrible for me. Even the fried rice wasn't good and you really can't screw up fried rice. Maybe that day the cook had a substitute or something 🤔