Great brand new restaurant in New Braunfels with plenty of parking and also drive thru. Spacious inside with lots of seating. Friendly employees. Really good food. We got orange chicken with white steamed rice. Two steak with vegetables and the steak was tender and delicious. Large button mushrooms with large vegetables and loaded with steak. Not overly hot pepper dish, so don’t worry. 3 egg rolls, all to go. Really recommend.

Subject: Disappointing Experience – Burnt Orange Chicken and Rice Wednesday January 8th 2025 2696 Loop 337, New Braunfels, TX 78130 Panda Express Management I recently visited your location and ordered two Orange Chicken bowls, but unfortunately, my experience was extremely disappointing. Both bowls were served with burnt rice that had a bitter taste and a charred texture. This completely ruined the meal, as the rice usually complements the dish. It’s shocking that such a basic mistake occurred, especially considering that your business has just opened. One would expect a higher level of care and pride in the food you're serving. Serving burnt food not only reflects poorly on your establishment but could also be a violation of OSHA regulations, as it impacts food safety standards. There's clearly a lack of attention to quality control, and this type of mistake should not be overlooked. I suggest you take the time to carefully inspect the food before serving it, as these issues can lead to serious customer dissatisfaction. I will not be returning, and I hope this feedback is taken seriously to prevent further negative experiences for others. Sincerely, Bailey