We had such a wonderful experience thanks to Mandy! As a family of five, including two children with special needs, we were absolutely delighted by her incredible attention and care. Mandy truly went above and beyond to ensure our little ones had everything they needed, making our dining experience not just special, but unforgettable! We ordered a lot of food, and everything came out just perfectly, all thanks to Mandy’s impeccable timing. She even made sure that all the extra sides and accompaniments were right on cue. Mandy is truly an exceptional waiter, and PF CHANG'S is so lucky to have her on their team! Thank you, Mandy, for your fantastic customer service! You are simply the best!!! 🎉

The location is in a nice area. They are wheelchair accessible and kid friendly. I ordered takeout. My chili garlic beans and the small Caesar salad. My salad was done I guess the of Chang way with a peanut dressing. I didn’t find nothing special about it I kinda wish it was just the regarding cedar salad. The beans were over cooked but the flavor was there. The beans were just mushy like. They took takeout orders until 11pm. This was a weekend night

Worst $14 I’ve spent this entire year!! Ordered Honey Sesame chicken and every bite literally was a ball of nasty flour inside. Went during lunch but didn’t even receive the “lunch “ special. I asked the guy on register if they had traditional egg rolls, NOT spring rolls and he nodded but they still gave me the spring rolls that I don’t eat. Last time I came there were ladies working and I could actually tell that the meat was MEAT. Never spending money here again

I got the menu at my door and I adventured and ordered and always the food comes fast and with a lot of flavor. I order delivery and the person doing the delivery was very nice. Def will be eating more from this place in 2025.

Upon finishing our food, the waiter quickly cleared the table, and we paid the tab. After just a few minutes passed, the owner put her hands on her hips and just looked at us. We noticed but thought she was looking at a waitress. They had about 18 empty tables. Then our waiter came over and said he needed to clean the table, we needed to leave. We quickly stood and exited puzzled. We weren't in there even an hour at 5pm on Sunday afternoon and it was not crowded. Unfortunately, that incident of behavior will insure we won't be returning.

My husband and I have been coming here for 10 years and the place is usually good. I brought my brother and he ordered pad Thai. It looked unusual and smelled weird so he didn’t touch it. He asked the manger for chicken fried rice and she said this is not a Buffett. We don’t resell food. You pay double. Please know we didn’t asked her to resell it and it’s obviously not a Buffett. She charged for a meal he didn’t touch so please do not order something if it’s not your usual. They are not accommodating if you don’t like something.

We've eaten at this place over 10 years and the food is normally halfway decent. tonight was a different story...we ordered fried wontons and rice noodles. Wontons were fried to the point that they were inedible. Noodles tasted like burned chore boy whatever steel wool they use to scrub the last burnt meal out of the Wok and did not rinse. So I called them, the gentleman on the phone cheerfully offered to bring me a new meal and I gratefully accepted. Thinking to myself, what great customer service. That thought quickly disappeared when the driver shows up demanding the burnt crap in the garbage be returned to the restaurant I have never heard of a restaurant asking to for food back! Never! So, I dug out of the trash what I so this rude person would would leave. Well guess what, the new wontons were burnt to a crisp too! I'm not sure who this person was , but he had the sauce they give with the wontons on his shirt looking like mine on the way over! One could tell that the sauce did not get on his shirt from preparing the meal. The Noodles were better.. but still tasted like burnt scrub pad. I won't be eating there again I hear of a change in management.

It’s been a couple years since I have ordered from here and now I remember why. Ordered shrimp and veggies with fried rice and egg roll. Fried rice was much and clumped together. Not a single pea, carrot or egg in the rice. Shrimp had good flavor but also mushy. Egg roll not crispy. We need a good Chinese restaurant in grapevine because this is no longer a choice.

There was a long line here on a Saturday night. They ran out of noodles, so we waited a bit. They give you a lot of food on your plate so the price for 2 entrees isn't bad. We got the Orange Chicken, Black Pepper Chicken, Mushroom Chicken, and an Egg Roll. Not gourmet food, but it was OK and my kids liked it. Service was pretty good considering how busy they were.

Wow. As a consistent customer of panda express, this location is showing the true colors of the brand by providing the WORST SERVICE POSSIBLE. Not only is the food consistently stale every time I go, but there is always a lack of urgency by both Managers and employees. Especially GLORIA. Very top notch on being rude, disrespectful, and not caring for the customers. I am honestly disappointed in the consistent lack of urgency, customer service, and quality of the food. When I got my drink I expected a medium as requested but got a small. Apparently Gloria was doing me a "favor" by giving me the large. I no longer wanted it and wanted a refund apparently unlike other stores, manual refunds cannot be processed. I call horsecrap on that. Other Panda locations can do that, I've seen it.