My husband and I were craving Panda Express and have had decent experiences in the past. Today, we stood in line waiting to be helped with no one in front of us and a handful of to go orders laid out. During the time we stood there, no one acknowledged us. No greeting and no explanation on why we were being ignored. Suddenly another patron walked in behind us. l and seemed to be friends with the cashier. She decided that since he was her friend, he deserved to cut in front of us. Again, there is no acknowledgment and a half ass apology. Management needs to get their staff in order. This was very disappointing.

I went to get lunch yesterday through the drive thru with a coworker around 11:00-11:30 am. We got back to work and I opened my box to see there was a metal wire on top of my chicken. It looks to be a piece of wire from a scrub brush from washing dishes. I have tried calling the restaurant over ten times but call don’t go through. I will be contacting corporate!