We arrived at 10am (opening) . There was only a few food choices out because they were too busy trying to cater someone else with 7 big catering boxes. Waited for 30 minutes on food that we never got the chance to order. Not to mention while sitting and waiting there was a ton of flies alive and dead on and around all the windows. Sad to see a brand new building and location be this disappointing already.

It’s a panda express….. so you will get exactly what you expect, good food, great service, clean dining room… thank you Chaz, Beth, and Jeff for great service and knowledge of the products… will be coming back soon

Great food for great price! I ordered Hibachi Chicken and Shrimp, and it was delivered quickly to our table. The ladies that work here do their best to give you a nice service. They were constantly checking up on us if we needed something else and refilling our drinks without being annoying. Nice decorations and they also have a small gift shop section at the restaurant.

2 stars because i go to this China 1 at least twice a month and rarely have issues. I picked up my order around 6:20 (less than an hour ago). This was dinner for me and my partner. on the left is my dinner (coconut chicken) and on the right is my partners “dinner” (coconut shrimp). There is a significant difference in the amount of food in these containers upon opening them , and yet i was still charged the same amount per meal. 29$ for both meals and a 5$ tip. this isn’t okay. i should have not even ordered because the woman on the other end of the phone was not the lady who is normally there and sounded like she had absolutely no idea what she was doing and asked me questions i had already answered. the entire experience here was completely abnormal tonight and now my partner is getting half of the amount we paid for. drove 30 minutes home to open my bag to this.

After being on the road so long and doing a lot of camp cooking I just wanted someone else to cook. Was happy to find this spot. Was going to take it to go, but it’s cozy in there so I stayed and dined in. Bummer for that other guy in the reviews who isn’t a Chinese food professional like myself. Staff was sweet and attentive. He was happy to explain some stuff on the menu I havnt seen before. Food came out fast. Small vegetarian menu options but plenty for me to choose from. Too much food I took the rest to go.

Consistently the best Chinese food in the area! My husband’s and my staples are the vegetable curry with tofu and the vegetable lo mein (Add tofu). They are so incredibly full of all the right flavors. So many of these Chinese places are very lacking in flavor and plain. It is always very hot and fresh and good service. Although the outside could use some work, this is a must go to!

Food is always fresh & service is always great. Love the peanut chicken & spring rolls. It’s definitely the cleanest Chinese place in Sevierville too, I don’t have any worries coming here unlike some of the other Chinese restaurants in town.

I should have believed the poor reviews. Food was awful and portions a rip off. At $12 per meal I expected a container of the dish with a box of white rice. Instead I got a plastic container filled with half of the dish and the other half filled with poor quality yellow rice. I should unloaded the bag before I paid $30 for one bad moogoogaipan, one soupy sesame chicken, and a small soup. It came with 2 egg rolls. The egg rolls were actually quite good. I told him We were staying in a motel and needed plastic wear. Got forks and spoons but the Owner still didn't put any napkins in the bag.

Everything was fairly ok. First Panda I’ve been to and couldn’t sample anything. Server Juan G stated “they don’t do that here anymore.” Had to wait for the String Bean Chicken Breast because they didn’t have anymore but it was worth the wait. Server Juan G brought it to the table Fresh and Hot!! Staff was attentive to our needs as guest. Establishment was clean. Staff could be a little more welcoming! ⭐️⭐️ ⭐️🥡

John rose and Zackary maclellan… are Writing this review based on just getting home.. after I picked up my food. I needed some drinks at Casey’s gas station so I would say 30 minutes after pick up. Being a local I always know my favorite spots to go to… I love panda. I always go here. My apartment is nearby… I was in drive through for a few extra minutes.. getting an order for three which of course not a big deal… especially if it’s a double order of certain chicken with a few sides… I get it.. it’s Friday.. as long as there working to prepare it, it doesn’t matter to me.l.. especially when you are polite. I got home. And opened my food… and this is literally DISGUSTING. The fact a bite of my food was taken, I have never had this happen here. This is truly so disgusting. The health department needs to come over there at this point, I have always been a respectful customer.. but this is a first. Threw it straight in the trash. Photos provided. Will be contacting corporate and the health department… this is truly gross and will never be back again. Hope it was worth it