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Panda Express
Today around 11:24am, I informed the staff member that I wanted white rice and teriyaki chicken. She prepared my food, completed the transaction, and walked away without further communication. When she returned to the register, I asked for teriyaki sauce and was told they had run out. This was confusing—why continue selling “teriyaki chicken” if the sauce, which defines the dish, is unavailable? While I was eating, I noticed several other customers also requesting teriyaki sauce after being served, only to find out it wasn’t available—despite being charged for what amounts to plain chicken. This experience was disappointing and felt misleading. I hope this can be addressed to ensure better transparency and customer service moving forward.
Best Panda Express I’ve ever been to. I will be spending every Friday lunch here. Thank you for keeping the floors shiny and the food hot!