This is supposed to be house lo mein. It barely had any meats that would make it a house lo mein. When I made contact with the manager l was disappointed with the excuses Smh 🤦‍♂️ They will never get my business again!!!! Very poor customer service/management. They only care about the money! I also purchased a large but the bowl was skippy!!! Only three shrimp was n my bowl unbelievable!!!

I had an incredibly disappointing and disheartening experience at this restaurant last night. I placed an order for a combination plate that included sweet-and-sour chicken and chicken fried rice, specifically requesting no onions in my husband’s portion. Unfortunately, when we received the order, it contained big chunks of onions. I called the restaurant to inform them of the mistake, and they politely assured me that they would replace the rice. However, upon arriving at the restaurant, I was met with an unprofessional and confrontational attitude from the owner. Instead of handling the situation calmly, the woman at the front began yelling at me in front of her employees. I calmly told her I can’t understand what she was telling me because she was yelling, acting irate, and she continued on yelling “next time you don’t order vegetables then”. While the restaurant was initially empty, other customers began to enter as the situation escalated. Despite the fact that the kitchen was already preparing a replacement for the rice, the owner proceeded to open my husband’s plate and, shockingly, began touching and stirring the food with her bare hands. At that point, I no longer felt comfortable accepting any replacement and simply requested a refund. She refused, even though she had taken back the food I had paid for. To make matters worse, when I attempted to document the incident, she called the police and falsely claimed that I had taken the food without paying. When the officers arrived, they quickly realized the situation was not as she had described, but unfortunately, they were unable to help me recover my money, as it would require pursuing a civil case. The owner was still acting unprofessionally in front of the police officer as she continued to stir my husband’s food around with her bare fingers. This entire experience was unnecessary and deeply upsetting. I approached the situation with kindness and patience, yet I was met with hostility and dishonesty. I have never been treated so poorly by a business, and I would never want anyone else to endure such an experience. Needless to say, I will not be returning, and I hope this review serves as a warning to others about the unprofessional conduct I encountered. Our family eats out frequently, trying a variety of restaurants and fast-food places. Whether the food is excellent or not, I typically choose not to leave reviews because I understand the hard work that goes into running a business, and I never want to tarnish someone’s reputation. However, after the experience I had at this restaurant last night, I feel compelled to share what happened. It was truly unacceptable, and I believe others should be aware of the way I was treated.