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Old House Of Hunan
Absolutely inedible. We got take out, after getting home and opening the containers, we immediately noticed the food had a very strange and strong odor. We ignored it and plated up our food cause we are hungry. Unfortunately it tasted just as bad as it smelled. Couldn't even eat a bite of it. Slimey and gross. The shrimp egg roll was an overcooked inedible spring roll. I called to ask for a refund (I was polite, calm, and didn't raise my voice), and was told I'd have to bring all of the food back to the restaurant (which is over a half hour away) and they'd swap out our meals. I explained that I was not driving an hour round trip to do that, that I was not comfortable with eating any of their food, and again asked for a refund. They hung up on me. I called back to let them know I was not being rude but we had just spent a fair amount on food we couldn't even eat and if they were insistent on me bringing it back to prove it wasn't eaten, I could drop the food off tomorrow. They yelled at each other and at me saying my only option was to swap out the food for more food. I once again explained that I would not be eating anything they made because I don't trust their food and am afraid that it would make me sick, especially after being yelled at and hung up on. They hung up on me again, so here I am writing this review...money wasted food in the trash.
If I could give this place zero stars I would, but that wasn’t an option. I have been coming here for years but the last few times I have ordered from here it was just absolutely terrible. We ordered egg rolls for my bfs father and when we got home to give him his food I was embarrassed I had him pay for it. They were so tiny, I’ve never even seen an egg roll that small before not even in the frozen section for the mini egg rolls; it was ridiculous. While there, I added a small general tsos which when I got home I realized I paid for a large. The large dishes we ordered were put into small to go containers instead of large. The food tasted like it had been sitting out for days and my kids wouldn’t even touch it. Overall, terrible food. Only good thing was the fast service but I see now why it’s so fast!! Don’t waste your money!! $65 spent on food that wasn’t correct, fresh, or good!!! Worst experience ever!! I’ve include a duck sauce packet compared to the eggroll which is the same size in comparison!!! Just ridiculous!! What a joke!