First the sever/hostess/manager was super nice, unfortunately the kitchen, other staff were not helping maintain the buffet or facilities. Bathroom was almost indescribable, I could try but I do not think it would come close to what I saw. Food was put out in huge batches resulting in visibly dry, cold food. Where’s the omelet guy? Are we not cooking French Toast? Why are the scrambled eggs out for 5+ minutes? No pancakes?!? I’m sure the manager plays a part in the above as well. Delegation & accountability is key!!!

Nothing is ever good anymore, I literally couldn’t eat a single plate I tried. Potatoes not cooked, my baked potatoe was BROWN, the steak, or I mean fat,. Had a good taste and the chef was cool, but come on. Owner needs to get off of drugs or whatever addiction they have and save this place, or just give up. Your wasting your money on alll the corners your trying to cut, and it’s just making things worse. And all the waiters are just eating plates of food, sitting right next to us. Where’s inspectors? The last time I saw the salad people prep and not once did they switch out gloves and they were touching the cooler doors and anything else you can think of. Pathetic. It’s April and they still have a Christmas tree up.

First time there and the experience couldn't have been better. Food and service were on point!

We went new years eve, yes we didn't have a reservation and knew we were going to wait. The host told us maybe a 20 minute wait. An hour later when asked about how much longer said maybe 15 more minutes. After 2 hours total waiting they said we aren't seating walk-ins and to go to a different place. Wish we would told that from the get go instead of waiting 2 hours. Fine if you aren't going to take walk-ins but don't have people wait and when asked how much longer give a time knowing that you won't sit them. And when asked to talk to the manager about it just say the manager is too busy and won't come out to talk.

My daughter wanted to eat here, and the owner seemed like she had an attitude when taking our order, and she was not very friendly. My concern was how the hair in our food was handled when pointed out to the owner they absolutely did not care. When we asked for a refund she said they do not give refunds but can provide more food. I explained to her why would we want more food when we just found hair in the food, and she just kept repeating herself that she can’t give a refund but can give more food. Oh and it gets better my daughter got food poisoning the next day. Tried calling their establishments several times, but they don’t ever answer the phone. The phone just rings until the voicemail comes on saying put your security code in.

If I could give this place 0 stars I would! I ordered a normal combo with rice, lo mein, an egg roll and a drink! The food was absolutely disgusting and I tried to tell them nicely that I just wanted a refund after I barley even touched the food specifically their rice and lo mein. They refused to refund me the money and charged me $19.60 and only refunded me $6 when I had all my food remaining. I am never coming here again. I used to come here often but wow their customer service sucks