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Panda Express
Just had the best customer service experience I have had in the past few years . Lacy was super patient with me and my kids . She made sure all our food was fresh and assured me it was no problem. Really made our night to feel so welcomed and taken care of . 🙂
Just came in to get lunch with my boyfriend real quick. The guy who helped us at first was nice. We had to wait like 1-2 min for the orange chicken to be done which is fine we don’t mind. And then Muhandiramge ( I think is her name ) made us feel like we were a bother. She wasn’t communicating with us. we’re standing there waiting for the orange chicken and to cash out and the orange chicken is already done and in the line but it took a few minutes for her to start talking with us plus put the orange chicken into the box. she doesn’t even smile so I felt bad like she was mad or irritated.. I paid with a $100 bill and she asked if I had any change to pay with instead and I replied no sorry that is all I have. She seemed irritated that I paid with that. Once she opened the register to give me my change they had more than enough change to give back. so I was confused why she was so upset about it. Then I was trying to ask her for some sauce annd once I listed a couple off she walked off to grab it but I was still trying to ask for some chopstick. So once she put it in the bag and went to give it to me I asked for some and she handed them to me so irritated I mean she literally had a look on her face like I was asking for the most. that’s when she made it seem like we were bothering her . We were going to order some egg rolls but I felt too uncomfortable to ask her for it. The food is good and I like the atmosphere we just didn’t love the way we left feeling.