The staff to task organization, wait times and consistency/quality of food and overall management at this location are absolute and utter garbage. So much so, that we live next door and literally, happily drive across town to go to a different location! ~~~~~ MOST RECENT VISIT ~~~~~ Unfortunately we regrettably, accidentally forgot to change our location when we ordered online so our order was submitted to this location instead of the one across town in Central Beaverton. After waiting 20 minutes for the order to be ready I never received a text message saying so from Panada (as their system normally does when they complete assemblying the order and scan it). I proceeded inside (2 hours before close mind you) to inquire if the order was ready. The employee at the register informed me they were all out of the Sweetfire Chicken Breast we selected for four of our five entrees (yes 4 entrees, pretty much our entire order aside from rice, most of which was hard as a rock). The employee then asked what entrees we would like instead. Seeing as they only had 3 entree items prepared (one of which we are allergic to), I instead asked to have the order refunded so I could head to a Panda different location. After waiting several minutes of watching the 2 floor employees discuss amongst themselves then approach the manager who seemed to be placing food orders on a computer in the back corner, the employee at the register finally returned and stated that they were going to make some more of the sweetfire chicken breast and that the wait would be 7 minutes. I hesitantly agreed to the wait, even though I should have known better and was already upset that we would be waiting 30 minutes AGAIN for our food they didn't have, but suddenly decided to make when we wouldn't substitute our entrees for something more convenient for them. This turned out to be a huge mistake, as we got home and opened our food we found that the ala carte carton wasn't even halfway full, most of the fried rice was hard a rock (everything you see in the rice picture is hard) and the employees had MISSED AN ENTIRE ENTREE in the to-go boxes! So after waiting more than 30 minutes for our food (took 14 minutes for the Sweetfire Chicken Breast, not 7 as they claim) we received an order missing an entree, fried rice that was literally cooked into a rock and a reminder of what a failure this Panda Express Location is... Who checked our food before scanning it as complete? And why is there never any floor management oversight?? Will not recommend ~~~~~ PREVIOUS REVIEW ~~~~~ The last time we purposely went to this location we placed an Online Order, waited 15 minutes AFTER our pick up time to get cold, hard as a rock rice, food. The extented wait was supposedly going to be 7 minutes for fresh orange chicken (still confused why it wasn't made in the 20 minutes leading up to our Pick Up Time or why it took 15 additional minutes instead of 7 I was told when I arrived). Then when I could see the food was ready and set my order on the shelf (35 minutes after Ordering Online) they didn't call my name so I asked for the order using my first and last name. I was then asked by an employee to show proof of the order via the application and when I informed them I didn't have any application they then stated with much attitude "well then how did you place a mobile order?". I responded very confused with "On your website?". I then had to find the email confirmation in my email to show the employee before they would give my cold food, even though I had given them my complete name and all they checked on the email was my name. And yes, almost 40 minutes in since I placed my order and my two sides, two entrees were all cold and the 3rd entree carton of orange chicken was barely half full. What a joke.

Me and my family dined here after a long day, we aren’t from Oregon so it was just a quick stop through. But when we first stepped in we were greeted like the usual, everything was okay. Until they got our orders wrong and dropped my wantons, which I had to pick up instead of them. It did get busy and I wanted to give them the benefit of the doubt, but then I saw them huddled up in a group and pointing at our family as it got less busy. I could see them giving us dirty looks and laughing. All I wanted to say out of my review is that if you want people to come to your restaurant, don’t give service that you wouldn’t want your family to have.