Ignore the nonsense negative reviews. (No sauce and its dry? Drove 30 mins home and it's not hot? Really?) I lived in Parma for 4 years and the ONLY restaurant I could depend on for consistency 100% of the time, big chain or local, was Mandarin House. The food was always incredible, no matter what we got. The friendly women who work here go above and beyond to make sure you're satisfied and we always were. I live a 7 hour drive away now and there are STILL nights I wish I could run up the street and get more of the best chicken fried rice I've ever had. Out of every similar place in Parma, this is the one. Order your favorite combo, get it when they say it's ready (10 mins means 10 mins!!) And enjoy the best comfort food of your week. Thank you Mandarin House for 4 years of incredible food.

I am so sorry.. I always make sure to leave great reviews for small businesses that deserve it. But this one needs an honest review. I spent the last 21 years on the west coast where asian restaurants are mostly authentic, true to their culture. The main meal was horrible, like straight from a can or jar. You could tell it was mass produced and just heated up. And the won ton soup, the same. All “noodles” and literally no taste and no meat. The part time lady that helped me was so nice and the place looked nice, but the food was horribly sub-par. Go elsewhere. Do not waste your money here.

Good food and good prices. I ordered the orange chicken and the wonton soup. Everything was great except all food comes in styrofoam containers and plasticware even when dining in the restaurant.

Came through the drive thru last year and it was a pleasant surprise. Had a spicy tuna sushi burrito, and while expensive for a fast casual place imo, it was filling, fair, and tasty. The wait was a little long but not unreasonable. Came through the drive thru tonight as I was in the area. I ordered the spicy tuna again, waited in a fairly long lasting but not unreasonable line. I think the price might have increased by a dollar but I can't be certain. Then I took my burrito home. It's mostly lettuce and rice. Really disappointed this time. Noticed it was significantly smaller around and slightly shorter. Please, increase prices but stop cutting quality. Charging us more for a fraction of the size is insult to injury. I hope this was a one off but I'm so disappointed that I'm not sure I'll try for 2 out of 3. Really a Shame

I love their orange chicken. Problem is, I always get chow mein. Every time I go to this location I get more and more greens in my chow mein, and the greens frankly don't taste great. See below:

One of my BIGGEST pet peeves is NOT being greeted when I walk into an establishment. We were NOT greeted upon walking in. I was MORE UPSET when I saw the Manager of all people walk up front and not say a word. Let me just say though TH3 FOOD WAS AMAZING!! The food can be amazing but I PROMISE if the Service Sucks why go back? This was NOT a busy time. We were the ONLY customers in line and one car on the drive thru. Out of the 3 women we had stood there and watched a totally different young lady Antonia came and helped us. 2 women had remained up front the manager Nelly was "looking" busy and that was about it!! 4 min. For 4 min we stood there without being greeted or helped. Long time when your hungry and clearly see they are not slammed. They didn't care whether we had stayed or left including the manager. Antonia was awesome. She even offered Mt husband and I a taste test of something we had not heard of which was the Refreshers. Well it is because of her that we bought one! She was so nice and polite. Definitely was the only.one who was actually friendly and like she wanted to be there. (even of she really didn't) She definitely is getting all the appreciation I can give her right here. Thank You so much Antonnia! It was because of you we didn't walk out!

Just moved from the west coast (where Chinese food tends to be really authentic) and this place is really good. Fresh made to order, large quantities! Everything we’ve tried so far on the menu is great! So glad to have found a really RELIABLY great Chinese restaurant.

This is the 3rd tine I’ve had this place and each time is getting worse. My family wanted this since the adults eat fish during lent and we had many kids/teenagers. The food was horrible the heavy for egg foo young spoiled the eggs tasted like fish needless to say, those orders went in the trash, the chicken tasted old and burnt the soup wasn’t good as before . I must say this place is going down hill . Inside isn’t very clean either . Not sure what’s going on but when the lady is there the food is amazing . Looks like I will drive the extra little go to dragon gate .

I love Ni's Express! They have some of the best General T'so chicken in the area. The chicken pieces are just the right size with a bit of crunch, the sauce is actually spicy and it always tastes fresh. Unlike a lot of other local Chinese places, the chicken is never soggy either and I've ordered from here multiple times. Always ready fast within 5-10 mins. Love their broccoli and fried rice too. The girls working there are always super nice too, never had any problems with customer service. In my opinion, the best place in Parma for Chinese food!

Just found a dark hair in my egg foo young , total turn off, had to throw it out. First time totally disappointed, usually order a couple times a month. Turned off now for awhile.

Chicken is so badly burned it looks like someone forgot it in the fryer last night and sold it today after cooking the whole time. Order incorrect and items missing as well. Would not recommend.

Customer service was terrible. There was a customer who came in when i arrived also to pick up an order. The woman greeted him and ask him how can I help you but when it was my turn to pick up my order she said to me what do you want. Had a very nasty attitude and told the guy before me happy holidays and have a wonderful night. As I was leaving she looked at me and said absolutely nothing. I will never eat here again and will be letting all my family and friends to avoid this place.