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Panda Express
I ordered tonight for delivery and ordered two meals, two appetizers, and a dessert. When the door dasher arrived she handed me a bag which seemed like it had everything in it. When I got it to the table and opened it I found that they only had put one meal in and the dessert. The second meal, and the two appetizers were not here. By the time I noticed the dasher was already gone. I tried to reach out to the dasher via the phone number provided to me with no luck. I called the Panda Express and was told via an automated message that no one was available to take my call and then it hung up without me being able to leave a voicemail. We've had this happen several times in the past ordering online and them leaving the desserts out, this was half of my order. This is ridiculous, whatever issue they are having with door dash and not getting all the food to the destination needs to get fixed.
I’m not sure this review will make a difference… I’m not one to leave a negative review, but today was disappointing to say the least. I frequently eat in the restaurant. Today I asked a question to Nichole whom obviously did not have the answer and went about asking her coworker very very new hire (new first day on training) and with him having no clue she In turn with a terrible attitude responding I don’t know…Then No! To the question of do you offer WIFI. I was obviously taken aback and was very put off!!!! I sat down and considered should I speak to a manager? And so I decided yes. The manager was very professional (Michael) and listened to my complaints. I’m in the service industry (I was in work clothes) so I know these reviews really matter. I’m not looking for anything in return other than Nichole being trained properly. It’s a good place to eat and most of the workers are good at their jobs. But if this continues I’ll find a new place to eat. Hopefully this will reach to the right people and help Nichole get the training she needs to treat guests/customers properly.