-
STATE
- Alabama
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
New China
Overall the experience was pleasant, and importantly, the food was delicious! The chicken curry and Lo Mein were flavorful and fresh! The wonton soup was savory as well! Despite the underwhelming first impression of my call-in order experience and viewing the interior of New China, we enjoyed the food! I can understand how some other reviewers could interpret the employee as rude over the phone, but upon arrival for food pickup, she was delightful. The food is more like the Chinese food I’ve experienced in PA & MD. Some of you will understand! We will be returning, and we do recommend it to try!
Made a delivery order yesterday. Bought like 43 bucks worth of food. When it finally got here, I was excited, started sampling everything. I kid you not every single item apart from the white rice had a weird flavor that hit the tongue immediately. Like stale oil or mold or something. It even smelled weird when I went to throw it away. Stuff just didn't taste right. So I call, asking if there's something that can be done, if I can get a refund. This lady tells me I'd have to drive all of the food to the restaurant in order to get a refund. I'm disabled and don't drive, also seriously, that's crazy? It was a delivery order. Anyway I'm filing a dispute with my card issuer. I thought the bad reviews were tripping at first, or people just trying to get free food and being rude, but the food actually legitimately is awful and whatever lady is running the phone is mean and combative. I was extremely polite when I reported the issue. Zero stars if I could. Response to owners reply- Girl why the hell would I expect you to come back and get it? Zero times ever is that part of the process. You food went down my garbage disposal. Every other restaurant out here and comprehend the process of a refund with a delivery order. Your food sucks. And the bit about the flavor being fine is just a lie cause you've got multiple reviews here telling you the same. I hung up on you because you told me I'd have to drive the food all the way back to the restaurant. Get your head checked. Go ahead and counter dispute idc my bank is great with this stuff, they will be told exactly what you did. 😭 And you wouldn't even need to if you were actually making money, clearly you aren't, bc like I said your food sucks and you're mean as hell. Expecting anyone to drive food back to you after a delivery order is literally insane and not a single other restaurant out here would do that. If the food isn't satisfactory it isn't satisfactory. And yours straight up tasted unsafe to eat. Period