Called to ask if they could make black pepper shrimp although it was not listed on the menu. They said they would "ask the chefs" and call me back, which I thought was odd in general. Maybe 10 minutes later I called again and asked the same question-- it was getting late and I needed to find somewhere to order. I told them if they couldn't make it, it was totally fine and I'd find somewhere else to eat. They said they were still waiting on the response from the back and would call me back. 10 mins later after no call, I call again.. she said "Good news! We asked the owners and they said we can make that for you". She proceeds to take my order (upcharged sides, asks if I want the egg roll etc), and then gives me a time and a price.. 10-15 mins goes by, and I get a call from some rude lady telling me that black pepper shrimp was not on their menu and I could not order it and what else did I want. I told her the process I had just gone through and that I was told that they could accomadate... long story short she hung up and canceled my order. This whole situation took almost an hour. It's now past 9pm and I have to find a new place to order and hopefully be able to get some food. Waste of time and bad customer service.

Great hot and fresh food every time! Fair prices and big portions too! I've been ordering here for years and never had a bad meal!