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Grand China
If I could rate this 0 stars I would. I’ve never experienced something like this in my life. I’ve worked in customer service and in restaurants so I’d like to think I’m pretty understanding and empathetic. My family always orders from here and we’ve never had an issue. Tonight we ordered a few things but I had a pizza roll and small veggie fried rice. When I got to the bottom of pint and took my next bite, something was hard. At first I thought it was an overcooked vegetable. No…what I pulled out of my mouth was the tip of a fingernail. A long one at that. I took the pint over to the restaurant with the fingernail back in it and showed the woman working the register what it was. Her first response was “no one here has long nails”, argued with me about it and tried to give me $6 dollars when we ordered $40 worth of food. The right thing to do would have been to refund the meal and apologize. She refused. I’m disgusted and we wont be ordering from here again. I hope everyone thinks twice before ordering from here.
Zero stars if I could ...Used to be our favorite Chinese Takeout now we will NEVER purchase from them again. They must have changed owners since everyone from the rude person who answers the phone to the clueless delivery guy are different. The delivery guy rings the bell and runs, leaving your food there. The girl who takes the order is rude. Prior to this time, we ordered Egg Foo Young but did not get the white rice. Gave them another chance today, and AGAIN NO WHITE RICE or Egg Roll. And that's not the worst part. I asked for boneless ribs with extra sauce and they said they never had sauce, when it ALWAYS had sauce. Been ordering there for years since my kids were small. Once we got the order, there was a long, white hair intertwined in the extremely dry ribs. We called and the "manager", who spoke as of it was scripted, said he would send back the delivery guy with a replacement and to send back the boneless ribs with the hair so he could "show his chef". I was so disgusted I couldn't eat but chose ribs instead of boneless as a replacement. The delivery guy returned and looked at the container of ribs wondering why I gave them back. Again, they did not send the rice. We called again. They did not understand why I was calling back and after saying my meal did not come with rice, which it did, said they would send back the same delivery guy. A few minutes later, we got a call back from someone we had a very difficult time understanding, demanding we send back lo mein that she "thinks" she put in our bag, which she did not. She was very argumentative and refused to send the delivery guy with the rice unless we sent back the lo mein, which we DID NOT ORDER, RECEIVE OR HAVE. Then she said it was too busy for him to come back out so they will give us the white rice next time. There will not be a next time. The error was NOT ours. You need to learn how to deal with your customers because this is not it. The food quality has gone down significantly as well.
Billy Jo's Denim Country
My boyfriend and I went tonight, and don't let the outside fool you. They're open and the place is FANTASIC!!!!🤩 It has a small hometown family atmosphere, and the tint on the windows make it so the sun doesn't shine in your eyes 😊 The service was great, and the owner is an absolute sweetheart. And the food was the best around! everything homemade! nothing frozen all fresh. Best potstickers and crab puffs I've ever had completely STUFFED! And the BBQ pork was tender and sweet 😋 The combo #1 was everything we hoped for and more! And the Happy Family lo mein was packed with shrimp, BBQ pork and chicken, all tender nothing over cooked or under cooked! PLEASE if you have never been here, or you have before. Go again! They are looking for another sushi chef, and morning chef to open early again. BUT! They have Chefs for all the Chinese food you love and know, and it's all EXQUISITE! We're only coming here from now on. Best place in and around the Sublimity,Aumsville, and Stayton Area!!! Please keep this place running. We can't wait to come again, with more family and friends. And if you can't tell good food from photos, then go and try it for yourself! We give this place 11/10, Gold stars 🌟
I love Billy Joe's me and my family love the family that owns it, and the food is amazing! All on top of that the service is great, and everyone there are super nice.