This location is managed by a very rude young lady name Ann that doesn’t respect her loyal customers. Yadira justified bad quality food preparation: noodles, chicken teriyaki black burnt taste, dry rice and soggy beef pepper/or hanged chicken. The fast food quality has been going down the last nine to twelve months. But the prices keeps going up. While portion size also has decreased. Several of the young male staff members cashier lack people skills and prefer texting on their mobile devices like Vickie. It’s sad that a customer that comes in five to ten times a month with family and friends to the St Louis Galleria Mall that travels across town every week missing the good taste has to experience negative attitudes by employees that are irritated by customers asking for napkins when the container is empty and straw wrappers and wet napkins are sitting in front of the register. Now we have to walk through the mall and lobby in bad odor like sewer problems. Just don’t understand how you can have only two people preparing all the food during evening hours but five staffers at 12-2 PM…? Customers also come for dinner before 6/7 PM movies showing and online orders after work between 5:30-6:30 PM. Bad experience has become a pattern and waiting for 15-25 minutes is pathetic too. While cook rushing and burning the chicken and skipping steps on the dry noodles and mushy flavorless rice. This isn’t hard but qualify goes down when customers and employees are set up to fail. Poor management too. Starts at the TOP…

Ordered on 4/19/25 around 12:30pm. I asked what was included in the plate price, and the young lady behind the counter pointed out the options. At no point did she mention that shrimp would cost extra, but she charged me anyway without me knowledge. To make it worse, the shrimp portion was embarrassingly small. Dishonest service and skimpy portions? No thanks. I won’t be coming back.