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Hunan Express
REFUND/REPLACEMENT REQUESTED I appreciate your reply. Hunan Express. Yes, any credit for future use or even a redelivery of another menu item of equal value would be fine. I am attaching another picture that represents what the tofu I usually receive looks like from other area Chinese restaurants. Thank you I have ordered tofu from multiple Chinese restaurants and never was it like what I received tonight. The tofu was in a gravy-like brown sauce. I first found it odd that it was packaged in a container used for liquid items rather than a bowl or usual entree container. That was because it was swimming in gravy. Additionally, that gravy sauce was so salty that alone made it unedible. I don't know what kind of recipe was used or if the cook was a new employee, but this was unacceptable. I have ordered from this location in the past and been pleased. Not for this order. I feel a credit to use on a future item would be an acceptable resolution to this issue. I look forward to your reply. Thank you
Staff/cooks are friendly, attentive, and just plain great people. While the food tasted really, really good (IT DOES), I feel I should have received a little more protein, and just a little bit less of the vegetables. I get it, they are trying to keep costs down. But I don't think that the supply-chain issues that existed at the start of the pandemic are an issue, any more, and suppliers need to start easing back on how much they are gouging the businesses, which pass the buck on to the customer. I'm off the soapbox. The food is great, the staff are great. If you like really good Chinese food, you will not be disappointed.